NDIS Employee Relations & Human Resources Officer

ULTIM8 OUTSOURCE SOLUTIONS CORPORATION; Metro Manila; Remote; PHP 600,000 - 820,000; Full time

Job summary

ULTIM8 OUTSOURCE SOLUTIONS CORPORATION is seeking a Remote Employee Relations & Human Resources Officer to support an Australian NDIS provider from a remote setup. The role covers HR administration, employee relations, recruitment support, staff compliance, and performance management with focus on Australian employment legislation.

You will maintain records, assist with contracts and policies, and ensure compliance with NDIS workforce requirements while supporting engagement and workplace

Qualifications

• Bachelor’s degree in HR, psychology, business or related field.
• Minimum 3 years in HR or employee relations roles.
• Experience supporting Australian businesses is highly preferred.
• Knowledge of Australian employment law and NDIS requirements.

Responsibilities

• Handle HR administration, employee relations, recruitment support, and performance management.
• Maintain records, contracts, and HR databases with confidentiality.
• Support compliance with Australian laws, Fair Work and NES standards.
• Assist with training, letters, investigations, and audits as needed.
• Coordinate onboarding, offboarding, and performance reviews.

Skills

English communication

Organisational skills

Confidential information handling

HR policy interpretation

Education

Bachelor's degree in HR / Psychology / Business Administration

Tools

Microsoft Office

HR management systems

Job description

About the Role

We are seeking an experienced Remote Employee Relations & Human Resources Officer to support an Australian NDIS provider. The successful candidate will manage HR administration, employee relations, recruitment support, staff compliance, and performance management while ensuring compliance with Australian employment legislation and NDIS-related workforce requirements.

Key Responsibilities

Employee Relations

• Manage employee relations matters, including grievances, workplace concerns, disciplinary issues, and conflict resolution.

• Assist with performance management, employee counselling, and investigations.

• Prepare employment letters, warnings, show-cause notices, and other HR documentation.

• Support employee engagement, retention, and workplace culture initiatives.

• Assist managers with interpreting and applying Australian employment policies and procedures.

Human Resources & Recruitment

• Coordinate recruitment, onboarding, and offboarding processes.

• Maintain employee records, contracts, personnel files, and HR databases.

• Assist with employment contracts, position descriptions, and HR policies.

• Coordinate staff training, performance reviews, and probation assessments.

• Monitor employee attendance, leave requests, and HR-related documentation.

NDIS Workforce Compliance

• Monitor NDIS Worker Screening Checks and Working with Children Checks where applicable.

• Maintain records of mandatory training, qualifications, and certifications.

• Assist with compliance relating to NDIS Practice Standards and workforce requirements.

• Track employee training, including safeguarding, incident reporting, and participant rights.

• Support internal HR audits and compliance reporting.

Qualifications & Requirements

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.

• At least 3 years of experience in HR or Employee Relations.

• Experience supporting Australian businesses is highly preferred.

• Knowledge of Australian employment legislation, Fair Work requirements, and workplace relations.

• Familiarity with NDIS workforce compliance and disability support operations.

• Strong skills in handling confidential employee information and sensitive workplace matters.

• Excellent written and verbal English communication skills.

• Proficient in Microsoft Office and HR management systems.

Working Requirements

• Must be willing to work Australian business hours.

• Must have a reliable internet connection and a suitable work-from-home setup.

• Strong organisational skills and ability to manage multiple HR matters independently.

Preferred Experience

• Previous experience working with an Australian NDIS provider.

• Familiarity with the Fair Work Act, National Employment Standards (NES), Modern Awards, and SCHADS Award.

• Experience handling employee investigations, disciplinary processes, and workplace disputes.

• Understanding of NDIS Worker Screening and Quality and Safeguards Commission requirements.

Ideal Candidate

A proactive HR professional with strong employee relations experience who can independently manage HR matters while ensuring the organisation maintains compliant, well-documented, and effective workforce practices.