Native Mexican Spanish CSR - Hybrid, Full-Time

TASQ Staffing Solutions; Taguig; Hybrid; PHP 279,000 - 402,000; Full time

Job summary

A staffing solutions company is seeking a Native Mexican Spanish/Spanish Customer Care Specialist for a hybrid work setup. The ideal candidate must possess strong communication skills and experience in BPO, providing top-notch service to Spanish-speaking clients. Responsibilities include addressing customer inquiries, maintaining service quality, and collaborating with the team. A full-time commitment is expected along with a valid passport and credentials.

Qualifications

• Experience in BPO (Philippines or international).
• Native speaker of Mexican Spanish/Spanish.
• Fluent in both Mexican Spanish/Spanish and English (spoken and written).

Responsibilities

• Address customer questions and resolve issues via phone, email, and chat.
• Uphold high standards of customer service.
• Work collaboratively with team members.

Skills

Experience in BPO

Native speaker of Mexican Spanish/Spanish

Fluent in both Mexican Spanish/Spanish and English

Willing to work in shifts

Reliable internet connection

Education

Valid passport and apostilled diploma or training certificate

Job description

A staffing solutions company is seeking a Native Mexican Spanish/Spanish Customer Care Specialist for a hybrid work setup. The ideal candidate must possess strong communication skills and experience in BPO, providing top-notch service to Spanish-speaking clients. Responsibilities include addressing customer inquiries, maintaining service quality, and collaborating with the team. A full-time commitment is expected along with a valid passport and credentials.