Multiline Operations Leader — Drive Efficiency & Growth

Probe CX; Pampanga; On-site; PHP 334,800 - 558,000; Full time

Job summary

Probe CX is seeking an Operations Manager in Pampanga to oversee the daily operations and ensure efficiency and quality delivery of services. The ideal candidate will lead Team Leaders, manage multiple lines of business, and drive performance and productivity.

Candidates should have at least 1 year of experience in an operational role, possess strong leadership skills, and be proficient in MS Office and operational tools. The role requires excellent communication abilities and a proactive approach to manage client relationships.

Qualifications

• At least 1 year of Operations Manager experience.
• Real-estate experience/account is preferred but not required.
• Strong communication skills are essential.

Responsibilities

• Oversee operations across multiple lines of business.
• Lead and coach Team Leaders to meet targets.
• Collaborate closely with internal departments.

Skills

Leadership

People management

Budget planning

Decision-making

Organizational skills

Tools

MS Office

Call centre operational tools

Job description

Probe CX is seeking an Operations Manager in Pampanga to oversee the daily operations and ensure efficiency and quality delivery of services. The ideal candidate will lead Team Leaders, manage multiple lines of business, and drive performance and productivity.

Candidates should have at least 1 year of experience in an operational role, possess strong leadership skills, and be proficient in MS Office and operational tools. The role requires excellent communication abilities and a proactive approach to manage client relationships.