Multichannel Customer Support Specialist

PDMR; Parañaque; On-site; PHP 223,200 - 334,800; Full time

Job summary

PDMR is seeking a Customer Service representative in Parañaque, Metro Manila. The role involves handling inquiries via phone, email, and chat, resolving complaints quickly, and providing accurate information about products and services. Candidates should be a graduate of any four-year college course and have a good command of the English language to interact professionally with customers. Relevant customer service experience is an advantage. Join us to be part of a dynamic team!

Qualifications

• Good command of English for effective communication.
• Experience in a customer-facing role is advantageous.
• Able to handle inquiries via phone, email, and chat.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Resolve complaints promptly and professionally.
• Provide accurate information about products, services, and policies.

Skills

Good command of English (written and oral)

Customer service experience

Professional interaction with customers

Education

Graduate of any four-year college course

Job description

PDMR is seeking a Customer Service representative in Parañaque, Metro Manila. The role involves handling inquiries via phone, email, and chat, resolving complaints quickly, and providing accurate information about products and services. Candidates should be a graduate of any four-year college course and have a good command of the English language to interact professionally with customers. Relevant customer service experience is an advantage. Join us to be part of a dynamic team!