MSP Project Coordinator: Process & Data Insight (5-Month)

Adecco Group; Manila; On-site; PHP 400,000 - 650,000; Part time

Job summary

Adecco Group Philippines is seeking a Project Coordinator to support the Project Manager and program team across processes, documentation, and change management. You will track updates, coordinate with clients and vendors, and ensure high-quality deliverables on time.

The role requires strong communication, attention to detail, and proficiency in MS Office, with availability for US/UK hours and a 5-month fixed-term contract.

Qualifications

• Two (2) years’ work experience in a service level industry.
• One (1) to three (3) years in a customer service environment or equivalent.
• Excellent verbal and written communication skills.
• Ability to establish and maintain effective working relationships.
• Strong attention to detail.
• Proficient with Microsoft Office products, such as Word, Excel, PowerPoint, and Outlook.
• Comfortable to work in US/UK hours.
• Open to a 5-month fixed term contract only.

Responsibilities

• Provide MSP project support and coordination with project manager and team.
• Utilize project management tools to manage, monitor, and track initiatives.
• Support creation and distribution of VMS reporting and data trends.
• Create and share quarterly audit results with the program team and client.
• Document and track updates for SOPs, RACIs, and process flows.
• Develop scalable data trend presentations and provide business insights.
• Collaborate with the PM to create detailed procedures with QA steps.
• Explain results/trends to MSP Executives and adapt presentations as needed.
• Troubleshoot issues using vendor management software knowledge.
• Apply standard escalation processes for customer issues.
• Suggest improvements to increase efficiencies with PM/Program Manager.
• Maintain knowledge of supported software solutions and assist with trainings.

Skills

Verbal and written communication

Relationship building

Attention to detail

Fast-paced environment

MS Office proficiency

US/UK hours flexibility

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

Adecco Group Philippines is seeking a Project Coordinator to support the Project Manager and program team across processes, documentation, and change management. You will track updates, coordinate with clients and vendors, and ensure high-quality deliverables on time.

The role requires strong communication, attention to detail, and proficiency in MS Office, with availability for US/UK hours and a 5-month fixed-term contract.