Australian Mortgage Loan Processor (Dayshift / Hybrid)

Sysgen RPO, Inc.; Taguig; Hybrid; PHP 240,000 - 420,000; Full time

Benefits offered by this job

Day shift with weekends off

Hybrid work arrangement

HMO coverage starting Day 1 with one 1

13th Month Pay (prorated)

Career progression opportunities

Supportive and collaborative work env.

Employee referral incentives

Job summary

Sysgen RPO, Inc. is seeking an experienced Australian Mortgage Loan Processor to support Australian mortgage brokers from application through settlement. The role requires hands-on experience with ApplyOnline and knowledge of Australian lender policies.

You will review client information, lodge applications, coordinate with brokers, and ensure compliance with NCCP, AML/CTF, and lender requirements while maintaining accurate documentation and meeting SLAs.

Qualifications

• Minimum 3 years of Australian residential mortgage processing experience.
• End-to-end mortgage processing from lodgement to settlement.
• Hands-on ApplyOnline experience.
• Experience using Australian lender portals.
• Knowledge of NCCP, BID, and AML/CTF requirements.
• Experience handling complex loan applications (self-employed, trusts).
• Understanding of servicing calculations and credit assessment.
• Excellent English communication and strong attention to detail.

Responsibilities

• Review client information, fact finds, and loan scenarios.
• Prepare and lodge loan applications using mortgage CRM systems and ApplyOnline.
• Follow up on outstanding documents with brokers and clients.
• Ensure loan applications comply with Australian lender policies and regulatory requirements.
• Coordinate valuations, lender requests, and credit conditions.
• Provide regular updates on loan status to brokers and stakeholders.
• Review conditional and formal approvals.
• Ensure all settlement requirements are completed on time.
• Coordinate with lenders, solicitors, and settlement teams.
• Maintain accurate documentation, file notes, and pipeline updates.
• Meet SLAs and quality standards.

Skills

Australian mortgages

English communication

Attention to detail

Time management

Tools

ApplyOnline

Lender portals

Job description

Australian Mortgage Loan Processor

Job Highlights

• Day shift schedule with weekends off

• Hybrid work arrangement

• Competitive salary and career growth opportunities

• Work with experienced Australian mortgage professionals

Job Overview

We are looking for an experienced Australian Mortgage Loan Processor to support Australian mortgage brokers throughout the entire loan process—from application through settlement.

If you have solid experience in Australian residential mortgages, strong knowledge of lender policies, and have worked with ApplyOnline and lender portals, we’d love to hear from you.

Key Responsibilities

• Review client information, fact finds, and loan scenarios

• Prepare and lodge loan applications using mortgage CRM systems and ApplyOnline

• Follow up on outstanding documents with brokers and clients

• Ensure loan applications comply with Australian lender policies and regulatory requirements

• Coordinate valuations, lender requests, and credit conditions

• Provide regular updates to brokers and stakeholders regarding loan status

• Review conditional and formal approvals

• Ensure all settlement requirements are completed on time

• Coordinate with lenders, solicitors, and settlement teams

• Maintain accurate documentation, file notes, and pipeline updates

• Meet service level agreements (SLAs) and quality standards

Qualifications

• Minimum 3 years of Australian residential mortgage processing experience

• End-to-end mortgage processing experience from lodgement to settlement

• Hands-on experience with ApplyOnline (required)

• Experience using Australian lender portals

• Strong understanding of Australian lender credit policies

• Knowledge of NCCP, BID, and AML/CTF requirements

• Experience handling complex loan applications (e.g., self-employed, trusts, multiple securities) is an advantage

• Understanding of servicing calculations, living expenses, and credit assessment

• Experience using valuation platforms such as CoreLogic or RP Data is preferred

• Excellent English communication skills

• Strong attention to detail, organization, and time management

Systems & Platforms

Experience with any of the following is highly preferred:

• Mortgage CRM systems (e.g., Infinity, MyCRM, BrokerEngine, Mercury)

• ApplyOnline, Simpology, or LoanApp

• Australian lender portals

• CoreLogic / RP Data

• Equifax

Employee Benefits

• Competitive salary package based on experience

• Day shift schedule with weekends off

• Hybrid work arrangement

• HMO coverage starting Day 1 with one free dependent

• 13th Month Pay (prorated)

• Career progression opportunities

• Supportive and collaborative work environment

• Employee referral incentives