Monday.com Admin: Build Robust Workflows & Dashboards

People Work Smart Services Philippines Inc

Central Luzon

On-site

PHP 600,000 - 900,000

Full time

10 days ago

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

HMO benefits for you and up to 2depend

Job summary

People Work Smart Services Philippines Inc is hiring a Monday.com Administrator to configure, maintain and improve our Monday.com platform, including CRM and Service, so that our sales, account management, onboarding, billing, contract and ticketing processes run smoothly.

You’ll translate business requirements into Monday.com configurations, keep data accurate and consistent, maintain dashboards for the leadership team, and train users across the Philippines, ANZ and the UK.

Qualifications

Experience administering and configuring Monday.com (CRM/Service)
Strong skills with boards, forms, dashboards, permissions and native automations
Ability to translate business requirements into clear workflows
Strong data discipline, including validation and reporting
Experience training users and documenting processes
Excellent written and spoken English across teams in the Philippines, ANZ and the UK
3+ years of platform administration experience is highly regarded
Monday.com certification is highly regarded
Familiarity with finance, billing, HR or payroll processes is highly regarded
Experience in outsourcing, BPO, staffing or professional services is highly regarded
Willingness to work in a morning shift
Must be willing to work onsite in Clark Global City, Pampanga

Responsibilities

Platform Administration: configure and maintain boards, columns, views, forms, dashboards and automations; manage users, permissions and licenses; maintain data structures and data quality across clients and contracts.
Business Processes & Workflows: translate requirements into Monday.com configurations; improve workflows for sales, account management, onboarding, offboarding, billing triggers, contract management and ticketing; test and document changes with owner approvals.
Reporting & Data: maintain dashboards and reports for leadership and KPIs; define fields and data ownership; investigate data issues and coordinate resolution with Engineering.
User Support & Adoption: provide first-line support for Monday.com users; create user guides and SOPs; train new starters and teams; monitor adoption and gather feedback.
Governance & Coordination: maintain configuration records, change logs and access reviews; follow data protection and audit controls; monitor usage, licenses and costs; coordinate with Engineering and Finance on integrations and ERP/Xero activities.