Mobile Technician (Service Center)

CARLCARE SERVICE PH INC.; Las Piñas; On-site; PHP 167,000 - 279,000; Full time

Job summary

CARLCARE SERVICE PH INC. is seeking an experienced Mobile Technician to diagnose and repair mobile phones, while supporting customer service and storekeeping in the service center.

The role requires handling inquiries and maintaining accurate inventory records, with attention to detail and strong communication. The ideal candidate has a Bachelor’s degree or equivalent, NCII certification is a plus, and proficiency with inventory systems.

Qualifications

• Bachelor’s degree or equivalent.
• Level 2–3 repair experience preferred.
• NCII certification is a plus.
• Computer literate; familiar with inventory systems.
• Organized, flexible, and able to work independently.

Responsibilities

• Provide technical support and basic repairs
• Assist customers and resolve inquiries/complaints
• Manage inventory, records, and documentation
• Handle orders, returns, and service requests

Skills

Mobile repair troubleshooting

Customer service

CRM / ticketing

Inventory systems

Time management

Attention to detail

Problem solving

Team player

Communication skills

Education

Bachelor’s degree or equivalent

NCII certification

Tools

CRM software

Job description

We are looking for an experienced Mobile Technician to perform mobile phone diagnostics and repair while also supporting customer service and inventory/storekeeping operations in the service center.

Key Skills:

• Troubleshoot and repair mobile phones (hardware/software)
• Handle customer concerns clearly and professionally
• Basic CRM/ticketing and inventory system knowledge
• Strong multitasking, time management, and attention to detailGood problem-solving and adaptability
• Team player with good communication skills

Responsibilities:

• Provide technical support and basic repairs
• Assist customers and resolve inquiries/complaints
• Manage inventory, records, and documentation
• Handle orders, returns, and service requests

Requirements:

• Bachelor’s degree or equivalent
• Preferably with Level 2-3 repair experience skills
• With NCII (or related certification) is a plus
• Computer literate; familiar with inventory systems
• Organized, flexible, and able to work independently