Responsibilities
- Diagnose and repair mobile phone issues, including screen replacements and battery upgrades.
- Perform hardware and software troubleshooting to ensure optimal performance.
- Maintain inventory of spare parts, tools, and supplies.
- Provide exemplary customer service and communicate effectively with clients.
- Stay updated on the latest mobile technology trends and repair techniques.
Qualifications and Requirements
- Educational Qualifications: A Diploma in Electronics, Computer Science, or a related field is required.
- Experience Level: 1-3 years of hands-on experience in phone repairs and troubleshooting.
- Skills and Competencies: Strong customer service orientation, excellent communication skills, and proficiency in technical repairs.
- Responsibilities and Duties: Diagnose issues, perform repairs, maintain inventory, and provide exceptional customer service.
- Working Conditions: Fast-paced environment
- Qualities and Traits: Problem-solving skills, attention to detail, reliability, and a passion for technology.