Mobile Technician (Service Center)

CARLCARE SERVICE PH INC.; San Jose del Monte; On-site; PHP 201,000 - 268,000; Full time

Job summary

CARLCARE SERVICE PH INC. is seeking an experienced Mobile Technician to diagnose and repair mobile phones, while also supporting customer service and inventory control at the service center.

You will troubleshoot hardware and software issues, handle customer inquiries, and maintain accurate records of parts and requests. The ideal candidate has a degree or equivalent, familiarity with CRM/ticketing, and experience with inventory systems.

Qualifications

• Bachelor’s degree or equivalent.
• Level 2–3 repair experience preferred.
• NCII certification is a plus.
• Computer literate; familiar with inventory systems
• Organized, flexible, and able to work independently.

Responsibilities

• Provide technical support and basic repairs.
• Assist customers and resolve inquiries/complaints.
• Manage inventory, records, and documentation.
• Handle orders, returns, and service requests.

Skills

Troubleshooting mobile phones

Customer service

CRM/ticketing knowledge

Multitasking

Attention to detail

Communication

Education

Bachelor’s degree or equivalent

NCII certification (plus)

Tools

Inventory systems

CRM/ticketing systems

Job description

We are looking for an experienced Mobile Technician to perform mobile phone diagnostics and repair while also supporting customer service and inventory/storekeeping operations in the service center.

Key Skills:

• Troubleshoot and repair mobile phones (hardware/software)
• Handle customer concerns clearly and professionally
• Basic CRM/ticketing and inventory system knowledge
• Strong multitasking, time management, and attention to detailGood problem-solving and adaptability
• Team player with good communication skills

Responsibilities:

• Provide technical support and basic repairs
• Assist customers and resolve inquiries/complaints
• Manage inventory, records, and documentation
• Handle orders, returns, and service requests

Requirements:

• Bachelor’s degree or equivalent
• Preferably with Level 2-3 repair experience skills
• With NCII (or related certification) is a plus
• Computer literate; familiar with inventory systems
• Organized, flexible, and able to work independently