Messaging, Cloud, and Data Security I Analyst III

Vertiv; Mandaluyong; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Vertiv is seeking an experienced Microsoft 365 Administrator in Metro Manila to maintain and optimize the M365 suite, including Exchange Online, Entra (Azure AD), Teams, and OneDrive.

You will automate repetitive tasks with PowerShell or Graph API, strengthen security/compliance, and collaborate with Global Service Desk and NOC. Strong English communication is essential.

Qualifications

• Bachelor's degree or equivalent in a technical field.
• At least 5 years of Microsoft 365 administration experience.
• Experience with Exchange Online, Entra (Azure AD), Teams, OneDrive.
• Experience with PowerShell or Microsoft Graph API for automation.
• Knowledge of Proofpoint and Defender for Cloud.
• Strong English communication and problem-solving abilities.

Responsibilities

• Maintain operational health of M365 suite including security, availability, and reliability.
• Administer Exchange Online and Entra; support Teams and OneDrive for business.
• Apply email security; administer Proofpoint and Defender for Cloud.
• Troubleshoot Microsoft 365 connectivity and mobility issues.
• Update tickets, document processes, and create guidelines for solutions.
• Coordinate changes as required; maintain asset knowledge.
• Produce technical documentation per change control and project processes.
• Liaise with Global Service Desk and NOC; provide after-hours on-call support.

Skills

Microsoft 365 administration

PowerShell

Azure AD / Entra

Security/compliance

Power Platform

Education

Bachelor’s degree or equivalent in a technical field

Tools

Exchange Online

OneDrive

Teams

Proofpoint

Defender for Cloud

Microsoft Graph API

Job description

Job Responsibilities:

• Ensuring the operational health of the M365 Suite Applications including security, availability, performance, interoperability, and reliability.
• Administer and support Exchange Online and Entra (Azure AD). Will also support Teams, OneDrive for business, Microsoft Defender and other M365 centers.
• Apply Email Security and administer SEG (Security Email Gateways, i.e. Proofpoint and Microsoft Defender for Cloud)
• Troubleshoot various Microsoft 365 issues including connectivity and mobility.
• Update ticket technical details, document new processes, create guidelines for new solutions, update infrastructure documentation.
• Maintains knowledge of assets and coordinates changes as required.
• Creates all required technical documentation in accordance with company change control and project management processes and procedures.
• Troubleshoot issues interfacing other teams including the Global Service Desk and the Network Operations Center
• Provides after hours on-call support in case of issues escalations.

Job Qualifications:

• Bachelor’s degree in a technically related field of study or equivalent work experience
• Minimum 5 years of experience
• Experience in administration of other Microsoft 365 tools and products such as OneDrive, Power
• Automate, Power Apps, Stream, Power BI, Forms, Intune, etc.
• Experience with Proofpoint, Microsoft Defender for Cloud, audit log reviews and interpretation
• Automate repetitive tasks using PowerShell or Microsoft Graph API
• Demonstrate advanced problem-solving skills
• Apply sound IT processes, with a focus on security and best practices
• Provide hands-on technical support
• Hands-on experience with Microsoft 365, especially Exchange Online, Teams, and Entra (Azure Active Directory)
• Proficient knowledge of Microsoft Cloud security and best practices, including Microsoft 365 compliance, security, anti-spam tools
• Familiarity with Windows PowerShell for task automation and configuration.
• Critical thinking skills, accountability and taking ownership of issues and projects
• Excellent English communications skills (written and verbal) and ability to work both independently and in a group
• Use of Microsoft Office products to create and maintain documentation