Messaging, Cloud, and Data Security I Analyst III

Vertiv Co; Mandaluyong; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Vertiv Co in the Philippines is seeking an experienced Microsoft 365 Administrator to maintain the health, security, and performance of M365 Suite apps across Exchange Online, Entra, Teams, OneDrive, and related services. You will implement security controls, automate tasks, and coordinate with the Global Service Desk.

The role requires a Bachelor’s degree and at least five years in IT, strong English communication, and hands-on expertise with PowerShell/Microsoft Graph API, Proofpoint, and

Qualifications

• Bachelor’s degree in a technically related field or equivalent work experience.
• Minimum 5 years of experience in IT or related field.
• Experience in administration of other Microsoft 365 tools and products such as OneDrive, Power Automate, Stream, Power BI, Forms, Intune, etc.
• Experience with Proofpoint, Microsoft Defender for Cloud, audit log reviews and interpretation.
• Automate repetitive tasks using PowerShell or Microsoft Graph API.
• Demonstrate advanced problem-solving skills and security-focused IT practices.
• Provide hands-on technical support for Microsoft 365 services.
• Hands-on experience with Microsoft 365, especially Exchange Online, Teams, and Entra (Azure Active Directory).
• Proficient knowledge of Microsoft Cloud security and best practices including 365 compliance and anti-spam tools.
• Familiarity with Windows PowerShell for task automation.

Responsibilities

• Ensuring the operational health of the M365 Suite Applications including security, availability, performance, interoperability, and reliability.
• Administer and support Exchange Online and Entra (Azure AD). Will also support Teams, OneDrive for business, Microsoft Defender and other M365 centers.
• Apply Email Security and administer SEG (Security Email Gateways, i.e. Proofpoint and Microsoft Defender for Cloud)
• Troubleshoot various Microsoft 365 issues including connectivity and mobility.
• Update ticket technical details, document new processes, create guidelines for new solutions, update infrastructure documentation.
• Maintains knowledge of assets and coordinates changes as required.
• Creates all required technical documentation in accordance with company change control and project management processes and procedures.
• Troubleshoot issues interfacing other teams including the Global Service Desk and the Network Operations Center
• Provides after hours on-call support in case of issues escalations.

Skills

Bachelor’s degree

5+ years experience

Microsoft 365 admin

PowerShell & Graph API

Exchange Online & Entra

Proofpoint & Defender for Cloud

English communication

Education

Bachelor’s degree in a technically related field

Tools

PowerShell

Microsoft Graph API

Proofpoint

Microsoft Defender for Cloud

Azure Active Directory

Job description

Job Responsibilities:

• Ensuring the operational health of the M365 Suite Applications including security, availability, performance, interoperability, and reliability.
• Administer and support Exchange Online and Entra (Azure AD). Will also support Teams, OneDrive for business, Microsoft Defender and other M365 centers.
• Apply Email Security and administer SEG (Security Email Gateways, i.e. Proofpoint and Microsoft Defender for Cloud)
• Troubleshoot various Microsoft 365 issues including connectivity and mobility.
• Update ticket technical details, document new processes, create guidelines for new solutions, update infrastructure documentation.
• Maintains knowledge of assets and coordinates changes as required.
• Creates all required technical documentation in accordance with company change control and project management processes and procedures.
• Troubleshoot issues interfacing other teams including the Global Service Desk and the Network Operations Center
• Provides after hours on-call support in case of issues escalations.

Job Qualifications:

• Bachelor’s degree in a technically related field of study or equivalent work experience
• Minimum 5 years of experience
• Experience in administration of other Microsoft 365 tools and products such as OneDrive, Power
• Automate, Power Apps, Stream, Power BI, Forms, Intune, etc.
• Experience with Proofpoint, Microsoft Defender for Cloud, audit log reviews and interpretation
• Automate repetitive tasks using PowerShell or Microsoft Graph API
• Demonstrate advanced problem-solving skills
• Apply sound IT processes, with a focus on security and best practices
• Provide hands-on technical support
• Hands-on experience with Microsoft 365, especially Exchange Online, Teams, and Entra (Azure Active Directory)
• Proficient knowledge of Microsoft Cloud security and best practices, including Microsoft 365 compliance, security, anti-spam tools
• Familiarity with Windows PowerShell for task automation and configuration.
• Critical thinking skills, accountability and taking ownership of issues and projects
• Excellent English communications skills (written and verbal) and ability to work both independently and in a group
• Use of Microsoft Office products to create and maintain documentation