Merchant Operations & Risk Lead — Transform Card Payments

Nicoll Curtin; Philippines; On-site; PHP 1,200,000 - 1,600,000; Full time

Job summary

Nicoll Curtin is assisting a fast-growing payments company in Manila to recruit a Merchant Operations & Risk Manager on a 12-month contract. The role focuses on tightening operations, managing risk, and building a scalable setup for the team.

You will act as an individual contributor, coordinating with Operations, Risk, Compliance, Finance, Product, and Tech to drive improvements and keep the business compliant with card schemes.

Qualifications

• 5+ years in merchant acquiring, payments, or fintech.
• Solid grasp of merchant processing, settlement, disputes, and fraud.
• Working knowledge of Visa and Mastercard rules.
• Experience with chargebacks and PCI DSS.

Responsibilities

• Oversee day-to-day acquiring operations, from merchant onboarding to settlement, disputes, and servicing.
• Spot gaps in processes and controls, and fix them.
• Keep the business in line with card scheme rules and regulations, and track every fix until it's closed.
• Strengthen how merchants are onboarded, monitored, and risk-assessed.
• Build dashboards that show how the merchant portfolio is performing.
• Lead working sessions with Operations, Risk, Compliance, Finance, Product, and Tech.
• Give senior leaders clear, regular updates.

Skills

Merchant acquiring

Payments

Risk management

Card schemes

Job description

Nicoll Curtin is assisting a fast-growing payments company in Manila to recruit a Merchant Operations & Risk Manager on a 12-month contract. The role focuses on tightening operations, managing risk, and building a scalable setup for the team.

You will act as an individual contributor, coordinating with Operations, Risk, Compliance, Finance, Product, and Tech to drive improvements and keep the business compliant with card schemes.