Merchandising Operations Supervisor

Linkage Foods Ventures Corporation; Pasig; On-site; PHP 520,000 - 680,000; Full time

Job summary

Linkage Foods Ventures Corporation in Pasig City seeks a Merchandising Operations Supervisor to lead the merchandising team, drive retail KPIs, and build a motivated workforce across merchandisers, coordinators, and back-end staff.

You will shape policies, manage recruitment and retention with agency partners, ensure planograms and promotions are executed, and perform data analysis to optimize on-shelf availability and product placement.

Qualifications

• At least 5 years of experience in handling manpower, particularly merchandisers (at least 50 headcounts).
• Genuine care for people.
• Excellent negotiation skills.
• Extensive knowledge of FMCG operations.
• Track record in strategic business relationships with major accounts to promote brand visibility and availability.
• Knowledgeable in merchandising metrics and KPIs.
• Willing to work onsite in Pasig City office.
• Proficient in in-store merchandising requirements, policies and processes.
• Comprehensive knowledge and understanding of merchandising obligations and contract.

Responsibilities

• Mentor and develop the merchandising team to maximize potential and keep them motivated.
• Strategy, implementation, and enforcement of in-store merchandising requirements, policies, and processes to ensure retail standards are met.
• Collaborate with merchandising agency to recruit merchandisers and coordinators in a timely manner and deploy to stores optimally.
• Work with agency and internal teams to retain, train, motivate, and equip merchandisers and coordinators.
• Ensure retail fundamentals, planograms, marketing initiatives, and product placement meet standards.
• Conduct field visits to ensure execution quality and spot opportunities on trade.
• Analyze sales data and KPIs for each team member to drive performance.

Skills

People management

Negotiation skills

FMCG operations

KPIs knowledge

Account relationships

Staff performance tracking

On-site presence

Job description

Job description:

The Merchandising Operations Supervisor will oversee the overall Merchandising Operations Department handling the merchandisers, coordinators, and back-end teams in ensuring that retail fundamentals and KPIs are met while developing a motivated team and helping to grow the Retail sales channel.

Responsibilities

• People Management - Mentorship and development of the entire team to maximize their potential and keep them motivated in their duties and responsibilities.

• Policy and Process Management - Strategy, implementation, and enforcement of in-store merchandising requirements, policies, and processes to ensure retail standards are met. Assessing, proposing, and improving these processes to maximize efficiency, productivity, and sales-generating activities

• Manpower Recruitment - Working with our merchandising agency to ensure that merchandisers and coordinators are recruited in a timely manner and deployed to stores in the most optimal way.

• Manpower Retention - Working with our merchandising agency and internal team to ensure that our merchandisers and coordinators are retained, trained, motivated, equipped, and incentivized to work while ensuring quality of work.

• Quality Assurance - ensuring that retail fundamentals of each brand and category are met, including implementation of planograms, marketing initiatives, and optimized product placement.

• On-ground/field Check - Conducting comprehensive trade visits to ensure quality of execution and spotting of opportunities on trade.

• Data Analysis - Analyzing sales data (topline sales, returns, etc.) in relation to KPIs of each member of the team.

Scope

• Total Company - All products and categories we play in

Objectives / Key Outcomes

• Maximizing on shelf availability (OSA% hit)

• Enforcement of retail standards (% implementation)

• Minimizing RTV (%RTV reduction)

Qualifications

• At least 5 years of experience in handling manpower, particularly merchandisers (at least 50 headcounts)

• Genuine care for people

• Excellent negotiation skills

• Extensive knowledge of FMCG operations

• Track record in strategic business relationship-building with major accounts to promote brand visibility and availability

• Knowledgeable in key merchandising metrics and KPIs

• Good understanding of customers' needs to identify opportunities to generate shopper offtake in the retail environment

• Experience in tracking and measuring staff performance

• Willing to work onsite in our Pasig City office

• Proficient in in-store merchandising requirements, policies and processes

• Comprehensive knowledge and understanding of merchandising obligations and contract