Mental Health Admin Coordinator — Virtual Care

Genfinity; Makati; On-site; PHP 300,000 - 420,000; Full time

Job summary

Genfinity Philippines, Inc. is seeking a Medical Secretary to provide virtual administrative and care coordination support for a multidisciplinary clinical team based in Makati.

The role focuses on scheduling, medical records, prior authorizations, and communication with patients and providers. Ideal candidates are Philippine-registered nurses or pharmacists, highly organized, and able to work full-time onsite during US business hours.

Qualifications

• Philippine Registered Nurse or Registered Pharmacist is required.
• Strong organizational and time management skills.
• Experience in behavioral health or with older adults is preferred.

Responsibilities

• Provide administrative support to the clinical team.
• Coordinate with PCPs to obtain patient records and results.
• Assist with medication prior authorization requests.
• Prepare patient charts and documentation for appointments.
• Schedule and reschedule patient appointments.
• Coordinate care with patients, families, healthcare providers, and the care team.
• Support the delivery of high‑quality, coordinated virtual care services.
• Maintain efficient patient flow and support care plans.
• Process incoming and outgoing calls professionally.

Skills

Admin support

Care coordination

Scheduling

Documentation

Communication

Medical terminology

Team collaboration

Education

Healthcare license (RN/Pharmacist)

Job description

Genfinity Philippines, Inc. is seeking a Medical Secretary to provide virtual administrative and care coordination support for a multidisciplinary clinical team based in Makati.

The role focuses on scheduling, medical records, prior authorizations, and communication with patients and providers. Ideal candidates are Philippine-registered nurses or pharmacists, highly organized, and able to work full-time onsite during US business hours.