Membership & Front Desk Specialist — Guest Experience

One Fitness Horizon; Calamba; On-site; PHP 201,000 - 290,000; Full time

Job summary

One Fitness Horizon in Laguna, Philippines invites a dedicated Lifestyle Consultant (Admin) to join our front desk team. You will provide excellent customer service, assist clients with inquiries, promote gym memberships, and handle essential administrative tasks to support daily operations.

The role requires strong communication and interpersonal skills, a sales mindset, and the ability to multitask in a fast-paced environment. Shifts include weekends and holidays as needed.

Qualifications

• Bachelor's degree preferred in Business Administration, Marketing, Hospitality Management, or related field.
• Experience in customer service or sales is an advantage.
• Excellent communication and interpersonal skills.
• Sales-driven with negotiation and closing skills.
• Ability to multitask in a fast-paced environment.
• Willing to work shifting schedules, weekends, holidays.

Responsibilities

• Provide excellent customer service at front desk.
• Assist clients with inquiries and promote gym memberships.
• Process membership sales and enrollments.
• Perform administrative tasks to support daily operations.
• Serve as primary contact for members and prospective clients.

Skills

Customer service

Sales

Reception

Administrative work

Communication skills

Interpersonal skills

Microsoft Office

Multitasking

Attention to detail

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

One Fitness Horizon in Laguna, Philippines invites a dedicated Lifestyle Consultant (Admin) to join our front desk team. You will provide excellent customer service, assist clients with inquiries, promote gym memberships, and handle essential administrative tasks to support daily operations.

The role requires strong communication and interpersonal skills, a sales mindset, and the ability to multitask in a fast-paced environment. Shifts include weekends and holidays as needed.