Member Experience Specialist — Front Desk & Sales

Baseline Fitness; La Union; On-site; PHP 726,000 - 1,034,000; Full time

Benefits offered by this job

Free Membership for self and one guest

Health, Dental and Vision Insurance

Employee Appreciation Program

Advancement Opportunities

HSA

Team Member Support Team

Job summary

Planet Fitness - PF Baseline Fitness in La Union is seeking a Customer Service Representative to greet members and guests, support sign-ups, and ensure an exceptional member experience at the front desk.

The role emphasizes strong customer service, basic computer skills, honesty, and reliable teamwork, with opportunities for employee benefits and career advancement in a fitness-friendly environment.

Qualifications

• Honesty and good work ethic required.
• Strong customer service skills required.
• Basic computer proficiency required.

Responsibilities

• Greet and assist potential members to deliver a great customer experience.
• Handle front desk tasks and answer phone calls politely.
• Assist in member check-ins, sign-ups, and updating member accounts.
• Resolve member questions and forward complex issues to the Club Manager.
• Maintain cleanliness and organization of the club environment.

Skills

Honesty and strong work ethic

Strong customer service

Basic computer proficiency

Job description

Planet Fitness - PF Baseline Fitness in La Union is seeking a Customer Service Representative to greet members and guests, support sign-ups, and ensure an exceptional member experience at the front desk.

The role emphasizes strong customer service, basic computer skills, honesty, and reliable teamwork, with opportunities for employee benefits and career advancement in a fitness-friendly environment.