Member Service Representative (Passive Recruiting)

Crunch Fitness; San Clemente; On-site; PHP 1,302,694 - 1,384,113; Part time

Benefits offered by this job

Free employee membership

Employee discounts

Paid time off

Health benefits for full-time employees

Opportunities for advancement

Job summary

A growing fitness franchise is seeking a Member Service Representative in San Clemente, Philippines. This role involves welcoming guests, maintaining a clean facility, and assisting with membership sales. Ideal candidates are outgoing, enthusiastic about fitness, and possess customer service experience. Enjoy benefits like free membership, employee discounts, and opportunities for career advancement in a lively environment. Compensation ranges from $16.00 to $17.00 per hour.

Qualifications

• Enthusiastic personality is a must.
• Preferred experience in customer service, sales, or hospitality.
• Willingness to work 3 shifts per week.

Responsibilities

• Welcome guests and ensure friendly member check-ins.
• Maintain cleanliness and organization of the club.
• Answer phones and assist members with inquiries.
• Support in membership and food sales.
• Engage in meetings and club activities.

Skills

Outgoing personality

Customer service experience

Passion for fitness

Coachable

Education

CPR/AED Certification

Job description

Member Service Representative

lively environment, versatile assignments, competitive atmosphere

Highlights

• Free employee membership and discounts on in‑club purchases
• Sales and customer service training
• Opportunity for growth and career advancement
• Free Personal Training session each week (booked on a first‑come, first‑served basis until time slots run out)

The Company

Crunch Fitness is a no‑judgement zone where people from every background can join a community of positivity, energy, and fun‑filled goal crushing. We are famous for our colorful personality and kick‑ass group training programs.

About Crunch Fitness

We are a growing fitness franchise based in Southern California, offering employees state‑of‑the‑art workout facilities, free membership, gym perks at over 400 Crunch locations, sales training, and room to grow within the company.

The Position

We’re looking for a gregarious greeter and friendly, front‑desk fitness enthusiast, eager to care for our beautiful facility and serve our awesome Crunch members. If you are a super friendly, out‑going, people person, this is the job for you!

Requirements

• MUST be out‑going, enthusiastic, coachable, and full of energy!
• Must have a passion for fitness and helping others
• Preferred customer service, sales, and/or hospitality experience
• MSRs are expected to work 3 shifts per week, generally lasting between 3 and 6 hours each.
• CPR/AED Certification

Responsibilities

• Providing a warm welcome to all guests, delivering the friendliest member check‑ins, and giving fun, informative, and results‑focused club tours
• Cleansing and maintaining the club
• Answering phones and providing excellent customer service to all members
• Assisting in membership sales, food and beverage sales, opening/closing the POS drawer, and completing the opening/closing gym checklist
• Participating in meetings and club events

Location

SIR Fitness is based in Southern California. Franchise locations include Crunch Garden Grove, Crunch Huntington Beach, Crunch Fountain Valley, Crunch Tustin, Crunch San Clemente, Crunch Vista, Crunch Carmel Valley, Crunch Eastlake, Crunch Oceanside, and Crunch University Square. Our clubs feature state‑of‑the‑art strength and cardio equipment, functional training zones with turf, Olympic lifting platforms, group fitness studios, and tons of machines and free weights. Some clubs also offer a Relax and Recover zone with hydromassage beds, tanning booths, and lounge; others feature cycle studios, 3D body scanners, and saunas. Personal training, nutrition coaching, group fitness classes, and HIIT Zone classes are also available.

Benefits

• Free Membership
• Employee Discounts and Bonus/Commission Opportunities
• Paid Time Off and Holidays
• Health Benefits for Full‑Time Employees
• Free uniforms, wellness resources, and opportunities for advancement

Why Apply?

• Have FUN at work by meeting new people and encouraging members while developing sales and customer service skills
• Compete with teammates and inspire others on their fitness journey
• Be part of a growing company with career advancement opportunities
• Enjoy the gym, classes, and recovery zone before and after shifts

Compensation

$16.00 – $17.00 per hour