Medical Support Agent | Same-Day Interview | Makati

Telesys BPO; Makati; On-site; PHP 223,000 - 312,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

HMO & dental benefits

Paid vacation and sick leave

Opportunities for promotion

Wellness programs

Exclusive employee discounts

Job summary

A customer service outsourcing company is looking for a Call Center Agent/Medical CSR in Makati to serve as the first contact for customers, handling inquiries and resolving issues. Ideal candidates will have strong communication skills and the ability to work in a fast-paced environment. This full-time position offers competitive pay, performance incentives, and benefits including HMO coverage and paid leave. Shifting schedules may apply, including nights and weekends.

Qualifications

• Must possess strong written and verbal communication skills.
• Open to applicants with or without experience in BPO.
• Ability to work in fast-paced settings including nights and weekends.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns in a timely manner.
• Deliver top-tier service with every interaction.

Skills

Strong communication skills

Ability to work in a high-volume call environment

Customer service experience

Education

High School graduate (college level or degree is an advantage)

Job description

Overview

Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer

Position: Call Center Agent/Medical CSR

Job Type: Full-Time | Shifting Schedule

Location: Within Metro Manila

We’re looking for dedicated and customer-focused individuals to join our team. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.

Responsibilities

Qualifications

• High School graduate (college level or degree is an advantage)
• Strong communication skills—both written and verbal
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays

Benefits

• Competitive salary with performance-based incentives
• HMO & dental benefits
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

Ready to Start?

Apply today and become part of a company that values customers