Healthcare Customer Service Representative | One-Day Hiring | Makati Site

Telesys BPO; Makati; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

HMO & dental benefits

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Diverse, inclusive workplace

Job summary

A leading BPO company in Metro Manila is seeking dedicated individuals for the role of Call Center Agent/Medical CSR. You will be the first point of contact for customers, handling inquiries and resolving concerns effectively. Candidates should possess strong communication skills and a high school diploma, with training provided for those without BPO experience. This role offers a competitive salary, benefits, and opportunities for career development in a supportive workplace.

Qualifications

• High School graduate; college level or degree is an advantage.
• Strong verbal and written communication skills.
• Ability to handle work in a fast-paced environment.
• Able to work in a fast-paced, high-volume call environment.
• Customer service experience is a plus (training provided).
• Amenable to work shifting schedules, including nights, weekends, and holidays.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve customer concerns.
• Deliver top-tier service in every interaction.

Skills

Strong communication skills

Customer service experience

BPO experience not required

Education

High School graduate (college level or degree is an advantage)

Job description

Overview

Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer

Position: Call Center Agent/Medical CSR

Job Type: Full-Time | Shifting Schedule

Location: Within Metro Manila

We’re looking for dedicated and customer-focused individuals to join our team. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.

Responsibilities

Qualifications

• High School graduate (college level or degree is an advantage)
• Strong communication skills—both written and verbal
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays

Benefits

• Competitive salary with performance-based incentives
• HMO & dental benefits
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

Ready to Start?

Apply today and become part of a company that values customers