Medical Scheduler

CO Careers; Angeles; On-site; PHP 246,000 - 391,000; Full time

Job summary

CO Careers in Clark Outsourcing is seeking a Medical Scheduler to work onsite in Clark Pampanga. The role covers scheduling, admin management, and HR coordination to support patient care and regulatory compliance. Shift runs 12:00 AM – 9:00 AM PHT with focus on accuracy and timeliness.

You will handle staffing, PTO, onboarding support, and medical admin tasks, maintaining records under HIPAA and collaborating with clinicians, staff, and partners in a fast-paced environment.

Qualifications

• Prior experience in medical administration, home healthcare, or healthcare operations preferred.
• Strong organizational and time-management skills.
• Excellent communication skills (verbal and written).
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Staffing and Scheduling: Manage mobile shift maintenance and ensure all shifts are covered; Call employees to fill open shifts and coordinate last-minute coverage; Monitor staffing levels and communicate coverage needs to management; Maintain a rolling 90-day forward view of schedules for coverage gaps.
• PTO & Time Off Administration: Administer submissions, approvals, and coverage adjustments for PTO and other leave requests; Ensure time-off requests reflected in schedules with uninterrupted coverage.
• Recruitment Support: Coordinate with recruiters to address staffing gaps and onboarding of new hires; Provide administrative support for hiring, including scheduling interviews.
• Medical Administrative Tasks: Maintain accurate employee and patient records per HIPAA; Prepare and process timesheets, payroll inputs, and billing support; Track metrics like staff availability and compliance indicators; Communicate with staff, patients, and partners.
• Operational Support: Assist in policy implementation, audits, reporting, and scheduling/operational improvements; Serve as a point of contact for schedule, payroll, and admin questions.

Skills

Scheduling software

HR systems

Microsoft Office

Organizational skills

Communication skills

Multitasking

Attention to detail

Confidentiality

Job description

Job Description:

Position Title: Medical Scheduler

Work Setup: Onsite

Schedule: 12:00 AM – 9:00 AM PHT

Job Location: Clark Outsourcing – Building 35, Philexcel Business Park, Clark Pampanga

Quick Rundown:

The Medical Scheduler is responsible for supporting clinical and non-clinical staff through a combination of scheduling, administrative management, and HR coordination. This role ensures that employees have the tools, schedules, and support needed to provide excellent patient care while maintaining compliance, efficiency, and operational consistency. This position is ideal for someone who thrives in a fast-paced environment, enjoys coordinating multiple tasks simultaneously, and can anticipate operational needs before they become challenges.

What You’ll Do:

Staffing and Scheduling (Non-Negotiable)

• Manage mobile shift maintenance and ensure all shifts are accurately covered across the organization.
• Call employees to fill open shifts and coordinate last-minute coverage.
• Monitor staffing levels and communicate coverage needs to the management team.
• Maintain a rolling 90-day forward view of schedules to proactively plan for coverage gaps, high-demand periods, and employee PTO.

PTO & Time Off Administration (Non-Negotiable)

• Administer submissions, approvals, and coverage adjustments for PTO and other leave requests.
• Ensure that all time-off requests are accurately reflected in schedules and that coverage is maintained without disruption.

Recruitment Support

• Coordinate with recruiters to address staffing gaps and ensure timely onboarding of new hires.
• Provide necessary administrative support for the hiring process, including documentation and scheduling interviews.

Medical Administrative Tasks

• Maintain accurate employee and patient records, ensuring compliance with HIPAA and company policies.
• Prepare and process necessary documentation, such as timesheets, payroll inputs, and billing support.
• Track and report operational metrics such as staff availability, shift coverage, and compliance indicators.
• Communicate with clinical staff, patients, and external partners as needed to support scheduling, billing, and administrative requirements.

Operational Support

• Support management in implementing policies, procedures, and workflow improvements.
• Assist in audits, reporting, and analysis of scheduling, staffing, and operational performance.
• Serve as a point of contact for employees needing clarification or assistance regarding schedules, payroll, and administrative processes.

What We’re Looking For:

• Prior experience in medical administration, home healthcare, or healthcare operations preferred.
• Strong organizational and time-management skills.
• Excellent communication skills (verbal and written).
• Ability to multitask and prioritize in a fast-paced environment.
• Familiarity with scheduling software, HR systems, and Microsoft Office Suite.
• High attention to detail and commitment to accuracy and compliance.
• Key Competencies:
• Proactive problem-solving and critical thinking
• Strong interpersonal and collaborative skills
• Flexibility and adaptability in handling operational changes
• Ability to maintain confidentiality and professionalism

Requirements: