Medical Representative (Diabetology) - Cebu North

IQVIA Solutions Philippines, Inc. (PH01); Makati; On-site; PHP 250,000 - 550,000; Full time

Job summary

IQVIA Inc in Manila is seeking a Pharmaceuticals Sales Representative to drive territory growth by promoting specialty products to pharmacists and physicians. You will use CRM tools to track calls, plan visits, and report results while building customer loyalty and meeting sales targets.

A background in pharma sales and knowledge of diabetes/cardiometabolic therapies is highly desirable. The role requires strong communication, negotiation skills, and the ability to learn about products and

Qualifications

• Proven track record of meeting sales quotas, preferably by phone
• Good knowledge of computer programs (CRM software) and telephone systems
• Ability to learn about products and services and explain them to pharmacists
• Excellent communication and interpersonal skills
• Resilience to rejection and strong negotiation abilities
• BSc/BA will be a plus
• Possess own vehicle and driving license preferred

Responsibilities

• Sell and provide services to customers using organization tools and intellectual capital to meet pharmaceutical needs
• Maximize sales growth within defined territory by leveraging therapeutic knowledge and market trends
• Identify target customers and physicians; achieve sales targets and ensure customer loyalty
• Manage calls, pre-call planning, and maintain accurate records in CRM and reporting systems
• Coordinate events in the specialty area and report competitor activity and market changes
• Attend trainings and read relevant publications to deepen knowledge in disease areas
• Report adverse events as per guidelines and participate in career development activities

Skills

CRM proficiency

Communication skills

Negotiation skills

Phone sales

Product knowledge

Own vehicle

Education

BSc/BA preferred

Tools

CRM software

Electronic Territory Management System

Job description

Experience Typically relevant pharma sales experience. Experience in diabetology/cardiometabolic is highly desirable.

Responsibilities Delivers profitability and recognition for the organization by selling and providing services to customers utilizing organization tools, techniques, and intellectual capital to assist the healthcare industry by bettering processes, implementing new technologies; and accruing new technical capabilities to meet pharmaceutical and medical demands.

Maximizes sales growth by relying on a comprehensive knowledge of one or more therapeutic disciplines and/or specialty areas to secure repeat business and gain customer loyalty. Targets, promotes, and sells specialized products or services; identifies target customers and producers; achieves sales targets; maintains an up-to-date understanding of products and clinical efficacy, proximity to specialist market trends or developments and customer satisfaction. In line with Company strategy and objectives, maximize sales growth within in a specified geographical territory or target industry, relying on developing knowledge of one or more therapeutic disciplines and or specialty areas in order to secure repeat business and gain customer loyalty. This is generally achieved by educating and informing the target audience on the features and benefits of the specialty product(s) versus competitor products in order to increase prescriptions and or use by the healthcare professionals.

Achieve assigned activity goals and targets for the territory as agreed with the reporting manager. Within a specific geographical territory, identify target customers and physician profiling while maintaining and analyzing customer records. Conduct sales interviews, carry out pre-call planning and preparation and develop a self analytical approach in order to identify learning areas from each call. Demonstrate a good understanding of the product (s) clinical efficacy and be able to state the features and benefits of the customer’s products based on a developing understanding of the specialty area or therapeutic discipline. Successfully manage objections and or issues raised, escalating more sensitive or complex queries.

Maintain records in the reporting systems within the required timescales. Effectively utilize the relevant software (e.g. Electronic Territory Management System, CRM systems) to maintain records updated and to report daily calls Coordinate group events related to speciality area to optimize business while complying with relevant country legislation. Keep Line Manager informed about changes in competitor activities and other market changes. Attend training courses and or seminars to continue to develop and deepen knowledge within specialty and disease areas and read relevant publications as per customer profile. Keep all Company equipment safe and in a good state of repair. Share experiences, ideas and techniques in order to assist with the sales training of colleagues. Discuss, agree and document assigned activity, Key Performance Indicator tools, and targets as agreed with Line Manager. Successfully complete career development courses and additional training as required by the customer. Ensure the reporting of any identified Adverse Events in line with prevailing process and guidelines. Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry’s Code of Practice Perform other duties as assigned.

Requirements

• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to pharmacist
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• BSc/BA will be a plus
• Possess own vehicle and driving license will be an advantage #LI-CES #LI-PK1

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere.

Thank you for your interest in growing your career with us.