MEDICAL RECEPTIONIST - PASAY CHEMOTHERAPY CENTER

We Hope Medical Group; Pasay; On-site; PHP 201,000 - 268,000; Full time

Job summary

We Hope Medical Group in Pasay City seeks a dedicated Medical Receptionist to serve as the first point of contact for patients and visitors. The role emphasizes a welcoming environment and efficient administrative operations within our PASAY Chemotherapy Center.

You will manage check-in/out, verify insurance, schedule appointments, handle inquiries, and maintain confidential records in a fast-paced healthcare setting. Prior oncology center experience is valued; must reside in Pasay City.

Qualifications

• College graduate in any course.
• Experience as a receptionist in a medical or healthcare setting.
• Proficiency with medical management software.
• Excellent written and spoken communication in English and Filipino.
• Strong organizational and time-management skills.
• Commitment to patient-centered care and confidentiality.
• Must reside in Pasay City.

Responsibilities

• Greet patients, visitors and healthcare professionals professionally and compassionately.
• Manage patient check-in/check-out and verify insurance information.
• Schedule and coordinate appointments using medical management systems.
• Answer calls and direct inquiries to appropriate departments.
• Maintain accurate, confidential patient records per regulations.
• Process patient payments and handle billing inquiries.
• Keep reception area clean, organized and professional.
• Assist with filing, data entry and correspondence.
• Provide information about services, treatments and facility procedures.
• Coordinate with clinical and admin staff for smooth daily operations.
• Manage waiting areas to ensure patient comfort.

Skills

Receptionist experience

Medical setting

English & Filipino communication

Education

College Graduate (Any course)

Tools

Medical management software

Job description

About the role

We Hope Medical Group is seeking a dedicated and professional Medical Receptionist to join our PASAY Chemotherapy Center. This is a full-time position based in PASAY CITY, where you will serve as the first point of contact for our patients, healthcare professionals, and visitors. As a Medical Receptionist, you will play a crucial role in creating a welcoming and efficient environment whilst ensuring seamless administrative operations. Your contributions will directly impact patient experience and the overall functionality of our center, making this a vital position within our healthcare facility.

What you'll be doing

1. Greeting and welcoming patients, visitors, and healthcare professionals with professionalism and compassion
2. Managing patient check-in and check-out procedures, including verifying insurance information and collecting necessary documentation
3. Scheduling and coordinating patient appointments using medical management systems
4. Answering telephone enquiries and directing calls to appropriate departments or personnel
5. Maintaining accurate and confidential patient records in accordance with healthcare regulations
6. Processing patient payments and handling administrative billing enquiries
7. Maintaining a clean, organized, and professional reception area
8. Assisting with general administrative tasks such as filing, data entry, and correspondence
9. Providing patients with information about services, treatment options, and facility procedures
10. Coordinating with clinical and administrative staff to ensure smooth daily operations
11. Managing waiting areas to ensure patient comfort and satisfaction

What we're looking for

1. College Graduate (Any course)
2. Proven experience as a receptionist or in a similar administrative role within a medical or healthcare setting
3. Proficiency in using medical management software and general office management systems
4. Excellent verbal and written communication skills in English and Filipino
5. Strong organizational and time management abilities to manage multiple tasks simultaneously
6. Professional and empathetic demeanor with a commitment to patient-centered care
7. Ability to maintain patient confidentiality and comply with healthcare privacy regulations
8. Competent computer skills, including proficiency with Microsoft Office and data management systems
9. Reliable transportation and punctuality to maintain consistent attendance
10. Willingness to learn and adapt to new technologies and procedures
11. Previous experience in an oncology or chemotherapy center would be highly valued
12. Must be residing in PASAY CITY