Medical Admin

Pro Health Medical Healthcare Services; Palawan; On-site; PHP 167,400 - 279,000; Full time

Job summary

A healthcare service provider in the Philippines is seeking a qualified candidate for a role that involves patient check-in, medical records management, and billing processing. Ideal candidates will have a High School Diploma and experience in a medical setting is preferred. The role emphasizes administrative support and effective communication skills in a clinic environment.

Qualifications

• 1-2 years of experience in a medical office or healthcare setting preferred.
• Experience with patient scheduling and billing is highly desirable.
• Fresh graduates with relevant coursework are welcome to apply.

Responsibilities

• Greet and check in patients, collect personal and insurance information.
• Schedule and confirm patient appointments and maintain clinic calendar.
• Ensure patient medical records are updated and filed securely.
• Process patient billing, including claims and inquiries.
• Answer phone calls and provide information about services.

Skills

Patient communication

Billing and insurance processing

Office management

Medical records management

Education

High School Diploma or equivalent

Associate’s or Bachelor’s degree in Healthcare Administration

Certification in Medical Billing & Coding

Job description

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Job Description

• Greet and check in patients upon arrival, ensuring all personal and insurance information is collected and accurately entered into the system.
• Provide patients with necessary forms to complete and assist with documentation as needed.

Appointment Scheduling & Coordination:

• Schedule patient appointments efficiently and maintain the clinic calendar.
• Confirm patient appointments, send reminders, and follow up on missed appointments.

Medical Records Management:

• Ensure patient medical records are updated and accurately filed, both electronically and physically.
• Maintain confidentiality and security of all patient data, adhering to legal and ethical standards.
• Assist in the preparation of patient charts for upcoming appointments.

Billing & Insurance Processing:

• Process patient billing and payments, including co-pays, balances, and insurance claims.
• Assist patients with billing inquiries and insurance verification.
• Coordinate with insurance companies for claims submission, follow-ups, and resolution of issues.

Correspondence & Communication:

• Answer phone calls, emails, and patient inquiries promptly and professionally.
• Provide general information regarding services, insurance policies, clinic hours, and other administrative matters.
• Communicate effectively with doctors, nurses, and other staff regarding patient care and clinic operations.

Inventory Management:

• Assist in monitoring office and medical supplies, ensuring inventory is stocked and ordering supplies when necessary.
• Ensure the clinic’s waiting areas are clean, organized, and stocked with necessary materials.
• Provide patients with educational materials or instructions related to their appointments, medications, or treatments, as directed by healthcare providers.
• Ensure patients are informed about clinic policies and procedures.

Administrative Support:

• Assist with general office tasks such as filing, faxing, scanning, and document management.
• Help prepare reports, forms, and documents as needed by the management or healthcare providers.

Compliance & Safety:

• Adhere to all clinic policies, procedures, and regulatory requirements related to healthcare operations.
• Assist in ensuring that the clinic is compliant with health and safety regulations, including infection control and sanitation protocols.

Education:

• High School Diploma or equivalent (required).
• An Associate’s or Bachelor’s degree in Healthcare Administration, Medical Assisting, or related field is preferred.
• Certification in Medical Billing & Coding or other relevant certifications is a plus.

Experience:

• At least 1-2 years of experience in a medical office, clinic, or healthcare setting (preferred).
• Experience with patient scheduling, billing, and insurance processing is highly desirable.
• Fresh graduates with relevant coursework are also welcome to apply.

Preview

Owner Pro Health Medical Healthcare Services

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