Master Data Associate — Onsite, Data Quality & Ops

INFOSYS BPM LIMITED Philippine Branch; Taguig; Hybrid; PHP 420,000 - 520,000; Full time

Job summary

Infosys BPM Limited Philippine Branch seeks a Master Data Associate Specialist to ensure accurate processing across Material, Vendor, Customer, and Finance domains at the BGC Taguig site. Onsite – 100% RTO with morning shifts.

You will partner with onshore leaders to drive data quality, governance, and timely service delivery, handling day-to-day requests, escalations, and continuous improvement to support a scalable master data operating model.

Qualifications

• Bachelor’s degree in Business, Supply Chain, Finance, Information Management, or related field, or equivalent experience.
• Training in process improvement, data management, or shared services operations desirable.

Responsibilities

• Support day-to-day master data operations across in-scope domains, ensuring timely and accurate processing of master data requests including creation, change, and deletion activities.
• Oversee workload allocation, queue management, and service performance across the team to meet agreed turnaround times, quality expectations, and business priorities.
• Monitor operational trends, request volumes, exceptions, and capacity risks to maintain stable delivery.
• Support continuity of service across the team and ensure issues are escalated and resolved effectively.
• Oversee or support additional master data request types, such as BOM changes, as scope evolves.
• Validate inputs for completeness and accuracy against defined standards.
• Maintain governance, approvals, and SOP adherence.
• Build a responsive service experience for stakeholders.

Skills

Master Data

ERP knowledge

Data quality

Request management

Stakeholder communication

Education

Bachelor’s degree in Business, Supply Chain, Finance, Information Management, or related field

Job description

Infosys BPM Limited Philippine Branch seeks a Master Data Associate Specialist to ensure accurate processing across Material, Vendor, Customer, and Finance domains at the BGC Taguig site. Onsite – 100% RTO with morning shifts.

You will partner with onshore leaders to drive data quality, governance, and timely service delivery, handling day-to-day requests, escalations, and continuous improvement to support a scalable master data operating model.