Asset Analyst - Market Asset Servicing

JPMorgan Chase & Co.; Metro Manila; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

JPMorgan Chase & Co. in Manila seeks an Asset Analyst to process income events, reconcile cash and positions, and resolve breaks across markets.

You will work with stakeholders and external service providers to ensure accurate and timely settlements, while contributing to risk controls and operational resilience. The role emphasizes collaboration, attention to detail, and the ability to drive process improvements through re-engineering and automation, supported by a strong foundation in data

Qualifications

• At least 3 years of asset servicing or related markets operations experience.
• Demonstrated experience processing time-sensitive operational events with high accuracy and control.
• Ability to investigate and resolve complex breaks using root-cause approaches.
• Experience partnering with internal teams and external counterparties.
• Proficient with data analysis/reporting tools (e.g., Alteryx/Tableau/Qlik) or analytics SQL/SAS/Python.
• Strong written and verbal communication, including updates to stakeholders.
• Excellent organization and ability to manage concurrent priorities and deadlines.
• Independent work mindset with attention to detail and continuous-improvement mindset.
• Ability to collaborate effectively across diverse teams.

Responsibilities

• Process pay-date income events (dividends, coupons, redemptions) and pre-event reconciliations.
• Manage payable/receivable claims with timely responses and closure.
• Reconcile cash, position, wash, suspense and control account breaks; reduce aging.
• Investigate exceptions and system/data feed issues; document root causes.
• Serve as point of contact for escalations; provide timely updates.
• Provide SME guidance for processes owned; assist with issue triage.
• Identify process gaps; support remediation to strengthen controls.
• Support process re-engineering and automation initiatives.
• Maintain up-to-date procedures and cross-training for resilience.

Skills

Communication

Attention to detail

Time management

Independent work

Collaboration

Continuous improvement mindset

Education

Bachelor's degree in Finance/Business/Accounting

Tools

Alteryx

Tableau

Qlik

SQL

SAS

Python

Excel

PowerPoint

Word

Job description

Make an impact where precision and partnership drive outcomes. In this role, you will help ensure income events are processed accurately and on time across multiple markets. You will collaborate closely with stakeholders and service providers to resolve breaks and reduce risk. You will also help improve processes through re-engineering and automation support.

As an Asset Analyst in the Asset Servicing team, you will process and oversee income events and related claims and reconciliations to support accurate cash and position outcomes. You will partner with stakeholders and external parties to investigate breaks, drive timely resolution, and improve operational controls. You will contribute to process improvement and documentation to strengthen resilience and service quality.

Job responsibilities

• Process pay-date income events (including dividends, coupons, and redemptions) and complete required pre-event reconciliations to support accurate profit and loss (P&L) outcomes
• Manage payable and receivable claims by coordinating timely responses and closure with internal and external counterparties
• Reconcile and resolve cash, position, wash, suspense, and control account breaks, reducing items aged more than 30 days toward zero
• Investigate exceptions and potential system or data feed issues, driving follow-through to resolution and documenting root causes where applicable
• Serve as a point of contact for escalations from stakeholders and clients, ensuring appropriate coverage and timely updates
• Provide subject matter expertise for the processes owned, including procedural guidance and issue triage
• Identify process gaps and support remediation activities to strengthen controls and reduce operational risk
• Support process re-engineering and automation initiatives to improve efficiency and quality
• Maintain up-to-date procedures and support cross-training to build role coverage and operational resilience

Required qualifications, capabilities and skills

• At least 3 years of relevant experience in asset servicing, income processing, corporate actions, or a related markets operations function
• Demonstrated experience processing time-sensitive operational events with high accuracy and control discipline
• Demonstrated ability to investigate and resolve complex breaks and discrepancies using structured root-cause approaches
• Experience partnering effectively with multiple internal teams and external counterparties (clients, custodians, agents, depositories, and third-party service providers)
• Working knowledge of data analysis and reporting tools (for example: Alteryx, Tableau, Qlik) and/or query or analytics tools (for example: SQL, SAS, Python)
• Strong written and verbal communication skills, including escalation and stakeholder updates
• Strong organization skills with the ability to manage concurrent priorities and meet deadlines
• Ability to work independently with attention to detail and a continuous-improvement mindset
• Ability to collaborate effectively across diverse teams and working styles

Preferred qualifications, capabilities and skills

• Bachelor's degree in Finance, Business, Accounting, or a related discipline
• Experience supporting process improvement, transformation, or automation initiatives
• Familiarity with technology delivery methodologies (for example: Agile, Waterfall) and basic process design techniques
• Business analytics and/or project management certification
• Advanced proficiency in Microsoft Office applications (Excel, PowerPoint, Word)
• Series 99 license is a plus where applicable