Senior Marketing Technology Developer Role Overview
The Senior Marketing Technology Developer builds, implements, and maintains the marketing technology solutions that power multi-channel customer engagement, personalization, and lifecycle marketing. Working within established platform architecture and governance standards, this role executes high-quality technical builds across Salesforce Marketing Cloud and the broader CRM ecosystem - customer journeys, automations, integrations, and data-driven personalization at scale.
The ideal candidate brings deep, hands-on technical expertise in Salesforce Marketing Cloud (or equivalent Adobe, HubSpot, or Braze platforms), strong problem-solving instincts, and sound technical judgment. This is a builder's role first, but one that expects independent thinking: identifying gaps, flagging risks, recommending improvements, and contributing informed technical perspective to the team's broader platform direction.
Roles & Responsibilities
- Build, test, and deploy customer journeys, triggered communications, and lifecycle campaigns across Email, SMS, Push, Direct Mail, and other channels using Journey Builder, Automation Studio, Email Studio, Mobile Studio, Audience Builder/Data Extensions, and Distributed Marketing
- Develop and maintain integrations between Marketing Cloud, CRM systems (Sales Cloud, Service Cloud), data warehouses, APIs, and third-party vendors to support real-time marketing capabilities
- Write and maintain AMPscript, SSJS, HTML, CSS, and JavaScript to support personalization, dynamic content, and automation logic
- Build and maintain audience segmentation and data models using SQL, ensuring data accuracy and scalability
- Execute campaign and platform work in line with established governance standards, including subscriber management, consent management, data retention, and compliance with CAN-SPAM, GDPR, and CCPA
- Troubleshoot platform issues, monitor deliverability and rendering quality, and resolve technical defects across marketing automation workflows
- Partner with Marketing, Product, Data, Compliance, and Engineering teams to translate campaign and program requirements into working technical solutions
- Identify and implement improvements to engagement, deliverability, and operational efficiency across owned platforms and workflows
- Evaluate and pilot new platform features, tools, and integrations, providing hands‑on technical assessment to inform roadmap decisions
- Maintain clear, accurate documentation of workflows, integrations, and technical processes
- Mentor junior developers and contribute to team coding standards and best practices
- Flag scalability, security, or compliance risks in existing or proposed technical solutions
Mandatory Requirements
- 6 8 years of experience in Marketing Technology, CRM, or Marketing Automation development roles
- Advanced hands‑on experience with Salesforce Marketing Cloud, including Journey Builder, Automation Studio, Email Studio, Mobile Studio, Audience Builder/Data Extensions, and Distributed Marketing
- Working knowledge of Salesforce Sales Cloud and Service Cloud
- Proficiency in AMPscript, SSJS, JavaScript HTML, CSS,
- Experience designing and consuming REST/SOAP APIs -concept
- Strong SQL skills with experience building audience and data models
- Understanding of email deliverability, rendering, and compliance best practices
- Familiarity with data privacy regulations, including CAN-SPAM, GDPR, and CCPA
- Experience working in Agile/Scrum environments
- Strong communication skills and the ability to work cross‑functionally with technical and non‑technical stakeholders
- Bachelor's degree in Computer Science, Information Technology, Marketing Technology, Software Engineering, or a related field; equivalent professional experience considered in lieu of degree
- Ability to sit for extended periods and work at a computer for the majority of the workday
- Occasional travel may be required for team or vendor meetings
Preferred Qualifications
- Experience with CDPs, personalization platforms, or customer data orchestration tools
- Experience with Marketing Cloud Intelligence, Tableau, Contentful, Segment, or similar tools
- Experience in financial services, banking, fintech, or other regulated industries
- Salesforce Marketing Cloud certifications (Administrator, Developer, Consultant)