Marketing Officer

Robinsons Retail Holdings, Inc.; Quezon City; On-site; PHP 600,000 - 900,000; Full time

Job summary

Robinsons Retail Holdings, Inc. seeks a dedicated Quality Assurance professional to own end-to-end QA for the RLIFE app across all development stages, establishing standards and ensuring a high-quality user experience.

You will design test plans, execute diverse testing, log defects, and collaborate with Product, Development, UI/UX, and Business teams to validate functionality and deliver reliable releases.

Qualifications

• Bachelor's degree in IT/CS/Engineering/related field required or equivalent.
• 3 to 5 years of experience in Quality Assurance, Software Testing, or Systems Quality Management.
• Experience with ISO standards and quality management systems is an advantage.
• Solid knowledge of software testing methodologies, test planning, test case development, defect tracking, and QA processes.
• Experience testing web and mobile apps in Agile/Scrum environments.
• Proficiency with QA and project management tools such as Jira and TestRail; familiarity with similar platforms.
• Certification in QA, Software Testing, or ISO-related disciplines is advantageous.

Responsibilities

• Develop, maintain, and execute test plans, test cases, and test scripts for new features and updates.
• Perform functional, integration, regression, usability, performance, and UAT testing.
• Identify, document, prioritize, and track defects through resolution.
• Collaborate with Product, Development, UI/UX, and Business teams to validate functionality.
• Establish QA standards, testing methodologies, and best practices.
• Monitor performance and UX; provide recommendations for improvements.
• Prepare testing documentation, defect reports, test results, and release sign-off documents.
• Support requirement reviews, sprint planning, and release readiness assessments.
• Ensure compliance with quality standards and relevant frameworks.

Skills

Analytical thinking

Problem solving

Communication

Documentation

Education

Bachelor's degree in IT/CS/Engineering/related field

Tools

Jira

TestRail

Job description

Job Summary:
Responsible for the end-to-end quality assurance of the RLIFE app across all stages of development. Establishes and enforces quality standards, conducts rigorous testing protocols, identifies and tracks defects, and ensures that the final product delivers a seamless, reliable, and high-quality user experience before each release.
Key Responsibilities

• Develop, maintain, and execute comprehensive test plans, test cases, and test scripts for new features, enhancements, and system updates.

• Perform functional, integration, regression, usability, performance, and user acceptance testing to ensure product quality.

• Identify, document, prioritize, and track software defects and issues through resolution.

• Collaborate closely with Product, Development, UI/UX, and Business teams to understand requirements and validate system functionality.

• Establish and enforce quality assurance standards, testing methodologies, and best practices throughout the development lifecycle.

• Validate that system enhancements and defect fixes meet business requirements and do not adversely impact existing functionalities.

• Monitor application performance, reliability, and user experience, providing recommendations for continuous improvement.

• Prepare and maintain testing documentation, defect reports, test results, and release sign-off documents.

• Participate in requirement reviews, sprint planning, and release readiness assessments.

• Support user acceptance testing (UAT) activities and coordinate with stakeholders to ensure successful project delivery.

• Ensure compliance with company quality standards, policies, and relevant quality management frameworks.

• Stay updated on emerging quality assurance tools, technologies, and industry best practices to enhance testing efficiency and effectiveness.
  Job Qualifications:

• Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, Business Administration, Marketing Management, or any related field.

• At least 3 to 5 years of experience in Quality Assurance (QA), Software Testing, or Systems Quality Management.

• Experience in developing, implementing, and maintaining ISO standards and other quality management systems is an advantage.

• Strong knowledge of software testing methodologies, test planning, test case development, defect tracking, and quality assurance processes.

• Experience in testing web and mobile applications, preferably within an Agile or Scrum development environment.

• Proficient in using QA and project management tools such as Jira, TestRail, or similar platforms.

• Strong analytical and problem-solving skills with keen attention to detail.

• Excellent communication and documentation skills, with the ability to collaborate effectively with cross-functional teams.

• Ability to manage multiple testing activities and meet project deadlines in a fast-paced environment.

• Certification in Quality Assurance, Software Testing, or ISO-related disciplines is an advantage.