Job Summary
We're now accepting applications for a detail-driven Marketing & CRM Assistant to own our B2B contact database and support our email marketing and website operations. The role mixes research-heavy data enrichment with hands-on marketing execution: completing and cleaning our retailer CRM, auditing and refining our email automation flows, and helping keep our website accurate and search-friendly. It suits someone meticulous and resourceful who works well independently on tasks that call for accuracy over speed.
Key Responsibilities
- Build out our B2B partner database by visiting company websites and filling missing fields such as website URL, email address, phone number, physical location, and product range
- Keep the CRM spreadsheet tidy so records remain clean, consistent, and current
- Use AI tools wisely to speed up research while confirming the accuracy of every entry
- Audit existing email automation sequences end to end, verifying that all links work and content is correct
- Test email templates to confirm they display properly on mobile and desktop, and fix formatting issues
- Contribute to ongoing improvements in email flows, segmentation, and subscriber journeys
- Apply on-page SEO improvements on our website, including metadata, image optimization, and content details
- Upload and format new product content, making sure images are sized correctly and presented consistently
- Add and maintain customer reviews on product pages to boost credibility and search visibility
- Produce clean, professional PDF presentations for new product launches
Mandatory Skills
- Demonstrated experience with data research and database or CRM enrichment
- Strong Excel or Google Sheets skills, including handling large lists
- Direct experience with an email marketing platform such as Omnisend, Klaviyo, Mailchimp, or similar
- Working knowledge of WordPress, including product/content updates and basic on-page SEO
- Comfortable using AI tools to support research while verifying results independently
- Excellent attention to detail and a high standard of accuracy
- Focused, dependable, and capable of working independently with minimal supervision
- Strong written and verbal communication skills in English
Preferred Skills
- Experience specifically with Omnisend
- Background in B2B lead research, list building, or retailer/distributor databases
- Basic design skills for PDF presentations or sales one-pagers (Canva, Adobe, or similar)
- Familiarity with WooCommerce or other WordPress e-commerce setups
- Understanding of email deliverability and automation funnel best practices
- Ability to juggle multiple projects together and set priorities independently
Why Join Us
This is a chance to step into a role with real ownership from the outset, working directly with the founder of a growing premium brand instead of through layers of management. Your work will show up directly in sales and marketing performance, and there's genuine room for the role to grow with the business. If you enjoy variety, autonomy, and careful work that genuinely moves the needle, you'll fit in well.