Marketing Assistant: Grow with Mentorship & Flexible Work

TDCX; Manila; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Attractive remuneration and great per​

Comprehensive medical, insurance, and 

World-class workspaces

Engaging activities and recognition >

Job summary

TDCX is a leading global BPO providing CX solutions, sales and digital marketing services. The Manila team supports a portfolio of advertisers with phone and email-based customer service, focusing on ROI and campaign optimization.

We seek candidates with a Bachelor’s degree, strong communication skills, and a passion for online marketing. Fresh graduates are welcome, with opportunities for growth in a flexible, global workplace.

Qualifications

• Must have a Bachelor's degree in any field.
• Preferable with 2 years of working experience in related field; fresh graduates are encouraged to apply.
• Track record of driving business and meeting targets.

Responsibilities

• Provide customer service to advertisers via phone and email to ensure satisfaction and resolve issues.
• Offer solutions to advertiser inquiries to meet wait times.
• Analyze keywords, titles, descriptions, and bidding strategies to maximize ROI.
• Identify opportunities to enhance client relationships and grow advertiser accounts.
• Suggest process improvements to grow portfolio revenue.
• Build professional online advertising campaigns for customers.
• Perform any other duties to support quality management and operations.

Skills

Sales interest

Online marketing

Analytical thinking

Communication skills

Creative mindset

English proficiency

Education

Bachelor's degree in any field

Job description

TDCX is a leading global BPO providing CX solutions, sales and digital marketing services. The Manila team supports a portfolio of advertisers with phone and email-based customer service, focusing on ROI and campaign optimization.

We seek candidates with a Bachelor’s degree, strong communication skills, and a passion for online marketing. Fresh graduates are welcome, with opportunities for growth in a flexible, global workplace.