Mandarin-Speaking Cross-Border Patient Care Navigator

FosunHealth 复星健康; Manila; On-site; PHP 1,016,000 - 1,216,000; Full time

Benefits offered by this job

Competitive Compensation: ₱100,000 /月

Incentives: Performance-based bonuses

Professional Growth: Training in cross

Global Exposure: Collaboration with CH

Impact & Career Advancement: Foundingチ

Job summary

Fosun Health is seeking a Mandarin-speaking Patient Care Coordinator to support Filipino patients seeking medical treatment in China. You will bridge language and cultural gaps, manage medical records, coordinate travel and visa logistics, and ensure timely communication between patients, families, and Chinese healthcare teams.

The role requires fluency in Mandarin, English, and Filipino/Tagalog, 2–5 years in patient care coordination, and strong organizational skills in a fast-paced,

Qualifications

• Mandarin proficiency required for professional discussions with Chinese physicians.
• Fluent in English and Filipino/Tagalog.
• 2–5 years of experience in patient care coordination or related fields.
• Experience with cross-border patient logistics is a plus.
• Familiar with medical records terminology.
• Highly organized, empathetic, and discreet with sensitive data.
• Tech-literate with CRM platforms and office software.

Responsibilities

• Bridge patients and Chinese medical teams; coordinate care.
• Support patient journey, document prep, and inquiries.
• Manage patient medical records securely and systematically.
• Clarify medical terminology and recommendations for patients.
• Assist with travel, visa, and hospital logistics; coordinate with partners.
• Engage patients to build trust and ensure smooth coordination and follow-up.

Skills

Mandarin Proficiency

English

Tagalog

Experience in patient carecoordination

Medical terminology familiarity

Adaptability

Cross-cultural coordination

Tools

CRM platforms

Microsoft Office

Job description

Fosun Health is seeking a Mandarin-speaking Patient Care Coordinator to support Filipino patients seeking medical treatment in China. You will bridge language and cultural gaps, manage medical records, coordinate travel and visa logistics, and ensure timely communication between patients, families, and Chinese healthcare teams.

The role requires fluency in Mandarin, English, and Filipino/Tagalog, 2–5 years in patient care coordination, and strong organizational skills in a fast-paced,