Mandarin Bilingual CS Rep - Onsite Alabang

ibex; Metro Manila; Presencial; PHP 420.000 - 580.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HMO coverage

Non-taxable allowance

Performance incentives

Group life insurance

Descripción de la vacante

ibex in the Philippines is seeking a bilingual professional fluent in Mandarin and English to join our team onsite in Alabang. The role requires strong communication skills, the ability to work in a multicultural environment, and a readiness to support shifting schedules including weekends and holidays.

Prior BPO experience is an advantage. The successful candidate will deliver accurate feedback, meet deadlines, and maintain high standards of customer service while coordinating priorities and

Formación

• Fluent in Mandarin and English with excellent verbal and written communication.
• Willing to work onsite in Alabang.
• Bilingual BPO or relevant professional experience is an advantage.
• Willing to work shifting schedules, weekends and holidays.

Responsabilidades

• Demonstrated experience in working in a multicultural team.
• Ability to provide unbiased and accurate feedback in a non-threatening way.
• Delivering results: Meeting deadlines and targets, demonstrating ability to achieve despite constraints or obstacles.
• High degree of problem solving & analytical ability.
• Analyzing and Evaluating: reflects on information, defines the key issues and reaches logical conclusions.
• Well versed in planning and coordinating and must have an excellent decision making skills.
• Excellent verbal & written communication with strong customer service ethic.
• Ability to work with deadlines and manage priorities with high attention to detail.

Conocimientos

Mandarin & English

Descripción del empleo

ibex in the Philippines is seeking a bilingual professional fluent in Mandarin and English to join our team onsite in Alabang. The role requires strong communication skills, the ability to work in a multicultural environment, and a readiness to support shifting schedules including weekends and holidays.

Prior BPO experience is an advantage. The successful candidate will deliver accurate feedback, meet deadlines, and maintain high standards of customer service while coordinating priorities and