Manager, Technology & Operations Innovation

Cebu Pacific Air; Philippines; On-site; PHP 1,200,000 - 2,000,000; Full time

Benefits offered by this job

free travel for you and your family

comprehensive healthcare coverage upon

Best Employer Brand on LinkedIn

Job summary

Cebu Pacific Air is seeking a seasoned professional to join the Operations Control, Planning and Flight Technical Department. You will support new and existing aviation applications, ensure alignment with operational needs, and drive improvements across EFB and aircraft communication systems.

Responsibilities include managing iPad inventory, coordinating with Training and Standards, and maintaining continuity plans for iPad and EFB outages to keep flights running safely and efficiently.

Qualifications

• Bachelor’s degree in a relevant field (Aviation Management, Engineering, IT or Ops Management).
• Minimum 5 years in aviation ops, with focus on EFB or aircraft comms.
• Experience implementing and optimizing operational technologies and comms systems.
• Vendor management experience and SLAs knowledge.
• Strong understanding of aviation ops systems incl. EFB programs.
• Knowledge of IoT and Cybersecurity is a plus.

Responsibilities

• Partner with OCPFT teams to support new/existing applications.
• Coordinate with IT and vendors to implement changes for ops systems.
• Identify opportunities for efficiency in OCPFT processes.
• Manage vendor relationships and ensure service delivery.

Skills

Aviation ops

EFB systems

IoT

Systems automation

Aircraft communications

Cybersecurity

Education

Bachelor's degree in Aviation Management

Bachelor's degree in Engineering

IT/Operations Management degree

Tools

IoT platforms

Aviation IT systems

Job description

Network Control & Ops Support. Employee Type Probationary. Step into the heart of operations at Cebu Pacific by joining our Operations Control, Planning and Flight Technical Department, where precision and efficiency are at the core of keeping the airline running seamlessly. These dynamic Moment Makers ensure that our flights are on schedule, disruptions are managed effectively, and operations remain safe, efficient, and passenger-focused. At Cebu Pacific, we go beyond just managing operations— we are leaders in designing innovative solutions that enhance the travel experience of passengers.

Primary Responsibilities

• Partner with the wider Operations Control, Planning and Flight Technical (OCPFT) teams to support initiatives involving new and existing applications, ensuring alignment with operational needs and technological advancements.
• Coordinate with IT teams and vendors to implement and drive changes that enhance operational systems, including aircraft communication technologies and flight-related applications.
• Identify and drive opportunities for greater efficiency within OCPFT's systems and processes, leveraging innovation to streamline operations.
• Collaborate with department heads to manage vendor relationships and ensure service delivery meets operational and aircraft communication system requirements.
• Provide expertise and guidance to departmental projects, fostering a culture of continuous improvement and operational excellence.
• Oversee the management of Operations’ iPad inventory, including the supporting apps, equipment, and SIM cards, ensuring they align with the organization’s needs.
• Work closely with teams across Operations, including Training and Standards, to proactively plan and purchase necessary devices in line with business requirements.
• Regularly review and update documented processes that support the iPad and Electronic Flight Bag (EFB) program, ensuring they reflect current best practices.
• Own and maintain the Business Continuity Plan (BCP) related to iPad outages and aircraft communication system disruptions, ensuring minimal operational downtime.
• Ensure all iOS updates are compatible with installed apps and address any compatibility issues promptly.
• Take responsibility for ensuring iPads are configured correctly and fully operational before being released to users, ensuring a smooth user experience.
• Oversee and optimize aircraft communication systems, ensuring reliable, cost-effective connectivity and performance across all flight operations.
• Lead the evaluation, selection, and implementation of new communication technologies to improve aircraft connectivity and operational efficiency.
• Collaborate with cross-functional teams to identify and implement process improvements and innovations in aircraft communications systems.

Basic Qualifications

• Must have a bachelor’s degree in any of the relevant fields, such as: Aviation Management or Engineering, Information Technology and Operations Management.
• Must have a minimum of 5 years of experience in aviation operations, with a focus on EFB or aircraft communication systems and operational technologies.
• Proven experience in implementing and optimizing operational technologies and communication systems.
• Demonstrated experience managing vendor relationships and ensuring service-level agreements are met.
• Must have a strong understanding of operational systems and applications in aviation, including aircraft communication technologies and Electronic Flight Bag (EFB) programs.
• Knowledge in Systems Automation, Internet of Things (IoT) and Cybersecurity is an advantage.
• A Master’s Degree in a related field is a plus, especially if it includes a focus on technology management, aviation, operations, or process improvement.
• Preferably completed a Project Management Training/Course, IT related or Aviation-Specific Certifications.
• Has technical knowledge of Aviation Systems and Technology, Aircraft Communications Systems and/or Electronic Flight Bag (EFB) Management.

Why Join Us

• We are the first Great Place to Work certified airline in Southeast Asia.
• We have been recognized as Best Employer Brand on LinkedIn for two consecutive years.
• We are named among Philippines Best Places to Work by BusinessWorld
• Be part of a forward-thinking team that values innovation and continuous improvement.
• Play a key role in developing and nurturing the talents that drive our success.
• Enjoy unique employee perks such as free travel for you and your family. Expanded coverage to common law partners and same sex partners!
• Be assured of a comprehensive healthcare coverage upon hire.

Your moment matters. Be a Moment Maker!

Cebu Pacific warns the public against fake hiring and training advertisements by unknown groups. We do not require payment from candidates during the recruitment process nor do we require submission of physical application documents. For official information on our job openings, please visit our LinkedIn or career site.

Experience Range Range (Years)

5 - 8 years