3 - 5 Years
Job Description
Job Description
Job Title:
REVENUE MANAGER
Job Category:
Managerial
Department/Group:
Revenue & Reservations
Job Level:
12
Location:
Cebu
Revenue Assistant/Analyst, Asst. RevenueManager
Reports To:
Director of Revenue
KeyRelationships:
Sales and Marketing, Event, Finance, Food& Beverage, Front Office
Role Summary
The Revenue Manager supports the Directorof Revenue in developing, monitoring, and executing revenue management strategieesto maximize room revenue, profitability, and market competitiveness. The rolefocuses on pricing optimization, demand forecasting, inventory management,distribution channel performance, and revenue analysis to support informedbusiness decisions. Working closely with the Reservations Manager and otherdepartments, the Revenue Manager ensures the effective implementation ofapproved revenue strategies, accurate performance reporting, and continuousidentification of opportunities to improve revenue performance andoperational efficiency.
Responsibilities
- To assist theDirector of Revenue in developing and monitoring revenue strategies tomaximize room revenue and profitability. Analyze market demand, bookingtrends, historical performance, and competitor pricing to recommend rateadjustments, promotional strategies, and inventory controls. Monitor keyperformance indicators, including occupancy, ADR, RevPAR, and booking pace,and recommend appropriate actions to optimize revenue across varying demandperiods.
- Prepare andupdate room revenue forecasts, monitor booking pace and cancellations againstbudgets and prior-year performance, and recommend corrective actions toaddress revenue gaps and achieve targets.
- Monitorcompetitor pricing, market trends, demand patterns, seasonality, and localevents to assess market positioning and identify opportunities to improvecompetitiveness and revenue growth.
- Monitor rates,availability, rate parity, and restrictions across distribution channels,ensure timely implementation of approved pricing and promotions, and optimizechannel performance to maximize net revenue.
- Coordinate withthe Reservations Manager to optimize room availability, inventory allocation,and booking restrictions in line with revenue objectives, while evaluatingthe revenue impact of group bookings, negotiated rates, and specialarrangements.
- Prepare andanalyze revenue performance reports against budgets, forecasts, prior-yearresults, and market benchmarks, providing actionable insights andrecommendations to improve revenue performance and profitability.
- Ensure theaccuracy and consistency of revenue-related data across hotel systems,coordinate the resolution of rate and inventory discrepancies, and maintaincompliance with established pricing policies and approval procedures.
- Collaborate withthe Director of Revenue, Reservations Manager, Sales and Marketing, andFinance to align revenue strategies with business objectives, communicateperformance updates, and support effective revenue management initiatives.
- To perform otherrelated duties and special projects as required by DORM.
- Committed to consistentlyachieving and surpassing performance goals through excellence and dedication.
- 1. Set Clear Goals and Expectations
- 2. Drive Accountability and Ownership
- 3. Measure and Achieve Performance
Build High-Performing Teams
- Actively engage in building asafe and collaborative work environment.
- 1. Set Clear Goals andExpectations
- 2. Drive Accountability andOwnership
- 3. Measure and AchievePerformance
Champion the Brand and EmbraceChange & Innovation
- Role-model the NUSTAR valuesand cultivate a growth mindset.
- 1. Set Clear Goals andExpectations
- 2. Drive Accountability andOwnership
- 3. Measure and AchievePerformance
Go Beyond Guest Satisfaction
- Embrace a guest-centricmindset to WOW customer expectations.
- 1. Pay Attention to Guests’Needs
- 2. Have a Genuine Sense ofInterest
- 3. Create a DelightfulExperience in Every Interaction
Do the Right Thing
- Uphold Ethical Governance, Disciplineand commit to continuous self-development.
- 1. Pay Attention to Guests’ Needs
- 2. Have a Genuine Sense ofInterest
- 3. Create a Delightful Experiencein Every Interaction
Key Result Areas
- Brand Imageand Sales Support
Qualifications
- Bachelor’s degree in HospitalityManagement, Tourism Management, Business Administration, or a related field.
- Minimum of 3-5 years ofexperience in hotel revenue management, reservations, distribution, or hotelcommercial operations.
- Experience in hotelforecasting, pricing analysis, inventory management, and performancereporting is preferred.
- Experience with a PMS, CRS,channel manager, RMS, and business intelligence or reporting tools is anadvantage.
- Strong analytical, numerical,and problem-solving skills, with proficiency in Microsoft Excel and revenuereporting tools. Knowledgeable in hotel pricing strategies, demandforecasting, market segmentation, distribution channels, and key performanceindicators, including occupancy, ADR, and RevPAR, with the ability totranslate data insights into actionable revenue optimization strategies.
- Demonstrates strong attentionto detail, effective communication, and excellent organizational and timemanagement skills. Works collaboratively across departments, maintainscommercial awareness and a results-oriented mindset, and performs effectivelyunder pressure while meeting deadlines and maintaining work accuracy.
Preferred Skills
- Strong organizational and multitasking abilities.
- Guest Services and Interpersonal Skills
- Collaborative and Team Skills
Additional Information
- Flexible to work in shifts, including weekends andholidays
- Collaborative environment involving coordination withmultiple departments.
Reviewed By:
Date:
Approved By:
Date:
Last Updated By:
Date/Time:
Iconfirm that I have read and understood the duties and responsibilities listedin my Job Description. I agree to carry out these responsibilities to the bestof my ability and in line with the standards expected of my role.
Employee’sSignature Over Printed Name: ______________________
Date: ______________________
Job Snapshot
Updated Date
21-10-2026
Job ID
J_8137
Department
Revenue and Reservations
Location