Manager, OpCo Continuous Improvement

Dover Business Services; Cebu City; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Dover Business Services (DBS) is seeking a CI Manager to own and govern OpCo initiatives from problem definition to sustained results. You will drive cross‑functional collaboration across DBS, IT, and OpCo, identify risks, and maintain execution momentum while linking activities to clear business value.

The role requires 7+ years in related fields with Lean Six Sigma or PMP/Prosci experience preferred, and a strong ability to lead without direct authority in a global environment.

Qualifications

• Bachelor’s degree in a field supporting analytical and operational problem‑solving.
• 7+ years of professional experience with increasing responsibility.
• 3–5+ years leading continuous improvement or transformation initiatives.
• Experience owning end‑to‑end improvement initiatives from problem definition to sustained results.
• Cross‑functional collaboration in matrixed environments.
• Driving change and adoption without direct authority.
• Translating strategic objectives into executable work at the operational level.
• Lean, Six Sigma, or equivalent training preferred.
• Project or change management training preferred.
• Clear, structured communication with strong results orientation.

Responsibilities

• Owning execution of assigned OpCo initiatives and oversight of related projects through governance, influence, and disciplined execution management
• Establishing and sustaining execution cadence, governance, and momentum
• Proactively identifying risks, dependencies, and misalignment
• Escalating issues early with clear impact and recommended paths forward
• Manages multiple global stakeholders and collaborates towards tangible results
• Driving decisions and managing cross‑functional dependencies
• Coordinating execution across DBS, IT, and OpCo stakeholders
• Maintaining clear linkage between execution activity and intended business value

Skills

Continuous improvement

Cross-functional collaboration

Change management

Strategic to operational

Lean Six Sigma

Project management

Communication

Education

Bachelor’s degree in Accounting, Finance, Engineering, Operations, Supply Chain, Analytics

Job description

• Owning execution of assigned OpCo initiatives and oversight of related projects through governance, influence, and disciplined execution management
• Establishing and sustaining execution cadence, governance, and momentum
• Proactively identifying risks, dependencies, and misalignment
• Escalating issues early with clear impact and recommended paths forward
• Manages multiple global stakeholders and collaborates towards tangible results
• Driving decisions and managing cross‑functional dependencies
• Coordinating execution across DBS, IT, and OpCo stakeholders
• Maintaining clear linkage between execution activity and intended business value

Essential Responsibilities

The CI Manager is accountable for:

• Owning execution of assigned OpCo initiatives and oversight of related projects through governance, influence, and disciplined execution management
• Establishing and sustaining execution cadence, governance, and momentum
• Proactively identifying risks, dependencies, and misalignment
• Escalating issues early with clear impact and recommended paths forward
• Manages multiple global stakeholders and collaborates towards tangible results
• Driving decisions and managing cross‑functional dependencies
• Coordinating execution across DBS, IT, and OpCo stakeholders
• Maintaining clear linkage between execution activity and intended business value

Qualifications

• Bachelor’s degree in Accounting, Finance, Engineering, Operations, Supply Chain, Analytics, or a related field that supports analytical, financial, and operational problem‑solving
• 7+ years of professional experience, with increasing responsibility and demonstrated accountability for outcomes
• 3–5+ years leading continuous improvement, operational excellence, or transformation initiatives
• Demonstrated experience:

• Owning end‑to‑end improvement initiatives (from problem definition through sustained results)
• Working cross‑functionally in matrixed environments
• Driving change and adoption without direct authority
• Translating strategic objectives into executable work at the operational level
• Lean, Six Sigma, or other continuous improvement training (Yellow/Green/Black Belt or equivalent) preferred
• Project or change management training (e.g., PMP, Prosci, equivalent) preferred
• Demonstrates clear, structured communication; a strong results orientation; and the ability to build effective working relationships across functions and levels

Preferred Qualifications

Successful candidates typically demonstrate:

• Experience driving execution without direct authority (matrix or cross‑functional environment)
• Comfort escalating risk, misalignment, and stalled work
• Exceptional negotiation, conflict resolution, and interpersonal communication skills
• Ability to sustain momentum in complex, cross‑functional environments
• Strong judgment in balancing transparency, relationships, and execution discipline
• Experience working across global business and technology stakeholders
• Strong preference for experience in Finance and Accounting business processes, BPOs, or global business/shared service centers
• Self-directed, positive, motivated and ethical role model able to work with minimal supervision
• Demonstrated ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Experience prioritizing and multi-task in a fast paced environment

Experience maintaining a professional demeanor at all times with suppliers, internal customers and coworkers; fully observe Dover’s Code of Ethical Conduct, Employee Handbook “Personal Conduct of Employees” policies and ISO Quality System Standards

Company Overview

Dover Business Services (DBS) is an independent business to business service provider within Dover Corporation, a diversified global manufacturer with annual revenues of $7.5 billion. DBS is accountable for delivering selected transactional services in Accounting and Finance to the entire organization. With locations in Cebu, Philippines; Suzhou China; and Bucharest, Romania, DBS centers operate across the globe to maximize service to our operating companies (OpCos). Dover Corporation deliver’s innovative equipment and components, specialty systems and support services through four major operating segments: Energy, Engineered Products, Fluids, and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for nearly 60 years, our team of over 27,000 employees takes an ownership mindset, collaborating with customers to redefine what’s possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under “DOV.”