Manager, Channel Sales (ASEAN)

8x8; Hinoba-an; On-site; PHP 1,200,000 - 2,200,000; Full time

Job summary

8x8 seeks a Channel Sales Manager to lead our indirect go-to-market in Southeast Asia from our Manila office. You will recruit, enable and scale a partner ecosystem, driving growth of CPaaS solutions with technology providers and system integrators across SEA.

You will manage a remote, high-performing team, align GTM plans with regional partners, and collaborate with Sales, Marketing, Legal and Support to ensure sustainable revenue growth. Strong leadership and communications are essential.

Qualifications

• Experience in Channel Sales or business development within the technology sector (SaaS, CPaaS, or UCaaS preferred).
• Proven ability to lead distributed teams across cultures (Philippines, SEA).
• Strong communication skills and stakeholder management across Sales, Marketing, Legal and Support.

Responsibilities

• Regional leadership: manage and mentor a distributed ASEAN team with KPIs and localized strategy execution.
• GTM strategy & execution: develop and refine partner-focused plans for recruitment, onboarding and enablement.
• Partner recruitment: identify and sign high-value partners and articulate 8x8 value to enable sales of CPaaS solutions.
• Cross-functional collaboration: coordinate with Sales, Marketing, Legal and Support for partner ecosystem success.
• Pipeline & revenue management: maintain a robust regional pipeline and provide regular reviews to senior management.
• Negotiation & contract management: lead complex negotiations with legal to close favorable agreements.
• Strategic growth: build long-term partnerships that drive recurring revenue across the region.

Skills

Channel Sales

Business Development

Leadership

SaaS

CPaaS/UCaaS

Market Knowledge (SEA)

Communication

Job description

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.

As the Channel Sales Manager at 8x8, you will be a pivotal leader driving our indirect go-to-market strategy across Southeast Asia. This isn't just about managing a territory; it's about leading a high-performing, remote team to recruit, enable, and scale a world-class partner ecosystem. You will be responsible for the growth of our solutions through strategic partnerships, ensuring 8x8 remains the preferred choice for technology providers and system integrators in the region. This position is based in our Manila office.

Key Responsibilities

• Regional Leadership: Manage and mentor a distributed team of Channel Sales across the ASEAN region. Drive performance through coaching, clear KPIs, and localized strategy execution.
• GTM Strategy & Execution: Establish and refine Go-To-Market (GTM) strategies for both sell-through and technology partners. Develop comprehensive plans to recruit, onboard, and educate partners.
• Partner Recruitment: Identify and sign high-value prospects/partners. Clearly articulate 8x8's business value proposition to ensure partners are fully enabled to sell our CPaaS solutions.
• Cross-Functional Collaboration: Work closely with Sales, Marketing, Legal, and Support teams to ensure the partner ecosystem is supported by the necessary internal resources.
• Pipeline & Revenue Management: Build and maintain a robust business development pipeline. Own the forecast for your region and provide regular business reviews to senior management regarding progress and roadblocks.
• Negotiation & Contract Management: Lead complex contract negotiations, serving as the primary liaison to the legal department to ensure mutually beneficial agreements.
• Strategic Growth: Develop long-term partnerships that align with 8x8's broader market strategy, focusing on sustainable, recurring revenue growth.

Qualifications And Experience

• Relevant Experience: Experience in Channel Sales or Business Development within the Technology sector (SaaS, CPaaS, or UCaaS preferred).
• Leadership: Previous experience in a lead or supervisory role, with the ability to manage remote teams across different cultures (Philippines, Thailand, Indonesia).
• Market Knowledge: A strong understanding of the Southeast Asian technology landscape and a proven track record of establishing channel relationships in these specific geographies.
• Industry Expertise: Experience within the enterprise software industry is highly desired; familiarity with cloud communications is a significant plus.
• Communication: Exceptional verbal and written communication skills, with the ability to influence and collaborate across internal and external organizations.
• Operational Excellence: Demonstrated ability to develop channel programs that deliver sustainable revenue and scale effectively.
• Cultural Competency: High level of cultural awareness and interpersonal skills; someone who thrives in a diverse, fast-paced, and collaborative environment.

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