Manager Business Process - Mandaue

Philip Morris International; Mandaue; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Philip Morris International is hiring a Manager Business Process to drive implementation, governance, and continuous improvement of regional commercial processes. The role ensures adherence to standards, regional alignment with HQ processes, and proactive efficiency gains.

The candidate will lead process adoption, train teams, and collaborate with finance and internal stakeholders to address audit findings and ensure governance across functions.

Qualifications

• Bachelor's degree required.
• Strong interpersonal, presentation, planning, and organizational skills.
• Proven experience leading and coaching field-based teams.
• Strong stakeholder management and project management capabilities.
• Excellent communication, analytical, and problem-solving skills.
• Ability to drive execution excellence and translate insights into action.
• Willing to travel extensively within the assigned region.
• Valid Philippine driver's license.

Responsibilities

• Implement and govern commercial processes across the region to ensure compliance and consistency.
• Serve as the regional subject matter expert on commercial processes and SOPs.
• Drive adoption of HQ-designed commercial processes and monitor their effectiveness.
• Provide feedback to HQ on regional nuances and process improvement opportunities.
• Map, review, and analyze existing processes to identify gaps, inefficiencies, and compliance risks.
• Identify regional pain points and recommend solutions to improve process effectiveness.
• Lead continuous improvement initiatives that enhance productivity and support business objectives.
• Develop and deliver process-related training and communications tailored to regional needs.
• Support audit readiness and address process-related findings from finance and internal audits.
• Partner with cross-functional stakeholders to ensure consistent process execution and governance.

Skills

Interpersonal skills

Presentation skills

Planning

Organizational skills

Stakeholder management

Project management

Communication

Analytical thinking

Problem-solving

Execution excellence

Travel willingness

Driver's license

Education

Bachelor's degree

Job description

Job Description

Be a part of a revolutionary change! At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. The Manager Business Process drives the implementation, governance, and continuous improvement of commercial processes across the region. The role ensures consistent process adoption, compliance with established standards, and alignment with business objectives while identifying opportunities to improve efficiency and productivity.

Key Responsibilities

• Implement and govern commercial processes across the region to ensure compliance and consistency.
• Serve as the regional subject matter expert on commercial processes and SOPs.
• Drive adoption of HQ-designed commercial processes and monitor their effectiveness.
• Provide feedback to HQ on regional nuances and process improvement opportunities.
• Map, review, and analyze existing processes to identify gaps, inefficiencies, and compliance risks.
• Identify regional pain points and recommend solutions to improve process effectiveness.
• Lead continuous improvement initiatives that enhance productivity and support business objectives.
• Develop and deliver process-related training and communications tailored to regional needs.
• Support audit readiness and address process-related findings from finance and internal audits.
• Partner with cross-functional stakeholders to ensure consistent process execution and governance.

Qualifications

• Bachelor's degree holder.
• Strong interpersonal, presentation, planning, and organizational skills.
• Proven experience leading and coaching field-based teams.
• Strong stakeholder management and project management capabilities.
• Excellent communication, analytical, and problem-solving skills.
• Ability to drive execution excellence and translate insights into action.
• Willing to travel extensively within the assigned region.
• Valid Philippine driver's license with good driving skills.

What We Offer

Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: to deliver a smoke-free future.