Manager, Administrative Services

Hudson Talent Solutions; Philippines; On-site; PHP 2,000,000 - 2,800,000; Full time

Job summary

Hudson Talent Solutions is seeking a Manager, Administrative Services to lead a team of Executive Assistants based in Quezon City and deliver high-level support to U.S.-based senior leaders. You will standardize processes, develop playbooks, and balance workloads while driving continuous improvement across the function.

The role requires 5+ years of executive-support experience, strong communication and calendar-management skills, and proficiency with Microsoft 365.

Qualifications

• 5+ years of executive-level administrative support experience.
• Strong understanding of administrative operations and business processes.
• Advanced proficiency in Microsoft 365 applications (Outlook, Teams, PowerPoint, Excel, SharePoint).
• Experience managing complex calendars and supporting senior leaders.
• Excellent communication, organization, and relationship-building skills.
• Ability to prioritize competing demands in a fast-paced environment.
• Discretion when handling confidential information.

Responsibilities

• Lead, coach, and support a team of Executive Assistants delivering virtual support to senior leaders.
• Standardize processes, tools, and templates across the administrative support organization.
• Provide high-level executive support during vacancies, planned leave coverage, or peak demand periods.

Skills

Executive leadership

Calendar management

Communication

Process improvement

Discretion

Tools

Microsoft 365

Job description

Lead Administrative Excellence for a Global Organization

Are you an experienced administrative leader who excels at developing high-performing teams, driving operational excellence, and supporting senior executives in a fast-paced global environment?

We are seeking a Manager, Administrative Services, to lead a team of Executive Assistants based in Quezon City. In this role, you will oversee the delivery of exceptional executive support to U.S.-based senior leaders while championing consistency, collaboration, and continuous improvement across the function.

This is an exciting opportunity for a people-focused leader who enjoys balancing team management, process improvement, and hands-on executive support in a highly visible role.

What You’ll Do

Lead and Develop the Executive Assistant Team

Manage, coach, and support a team of Executive Assistants delivering virtual support to senior leaders.

Foster a culture of accountability, collaboration, and service excellence.

Guide team members on scheduling best practices, communication, and workload management.

Support onboarding, training, and professional development initiatives.

Monitor team capacity and help ensure effective workload balancing and coverage planning.

Serve as the primary escalation point for administrative and scheduling challenges.

Drive Operational Excellence

Standardize processes, tools, and templates across the administrative support organization.

Develop and maintain training materials, playbooks, and standard operating procedures.

Identify opportunities to improve efficiency, quality, and service delivery.

Champion continuous improvement initiatives that enhance team performance and stakeholder experience.

Provide Executive Support When Needed

Deliver high-level administrative support during vacancies, planned leave coverage, or periods of increased demand.

Manage complex executive calendars across multiple time zones.

Coordinate meetings, materials, agendas, and follow‑up actions.

Support executive communications, presentations, and cross‑functional stakeholder engagement.

Handle sensitive and confidential information with professionalism and discretion.

What We’re Looking For

Required Qualifications

5+ years of executive-level administrative support experience, preferably within a multinational or global organization.

Strong understanding of administrative operations and business processes.

Advanced proficiency in Microsoft 365 applications, including Outlook, Teams, PowerPoint, Excel, and SharePoint.

Demonstrated experience managing complex calendars and supporting senior leaders.

Excellent communication, organization, and relationship-building skills.

Ability to prioritize competing demands and adapt quickly in a fast-paced environment.

High level of professionalism, sound judgment, and discretion when handling confidential information.

Flexibility to support executives working across U.S. time zones.

Preferred Qualifications

Previous experience leading, mentoring, coaching, or supervising administrative professionals.

Experience supporting executives in a virtual, globally dispersed environment.

Proven track record of implementing process improvements and enhancing team effectiveness.