Management Development Associate

Jatro BPO; San Fernando; On-site; PHP 335,000 - 502,000; Full time

Benefits offered by this job

Structured training

Clear career development

Australian market exposure

Government-mandated benefits

Supportive work environment

Job summary

Jatro BPO in the Philippines is seeking a proactive Management Development Associate to build a foundation in business operations, client support, and process management within the Australian strata and property services industry. The role offers hands-on exposure across departments and aims to develop practical skills for future specialist or leadership opportunities.

You will rotate through key functions, support leaders with daily tasks, learn Strata Master, Smata, PIQ, and Stratamax, and

Qualifications

• Bachelor's degree in Business Administration, Management, Accounting, or related field.
• Strong English communication skills, both written and verbal.
• Excellent organizational and time-management with attention to detail.
• Able to adapt in a fast-paced, client-focused environment.
• Proficient in Microsoft Office; Google Workspace experience is a plus.
• Willing to work Australian business hours and onsite in Pampanga.

Responsibilities

• Undergo a structured training program with rotations across key BPO functions.
• Support team leads with daily administrative and operational tasks.
• Gain exposure to Australian strata management processes and offshore service delivery.
• Learn and use company systems such as Strata Master, Smata, PIQ, Stratamax.
• Assist with projects, data entry, research, and documentation as assigned.
• Maintain records of tasks and provide progress updates to mentors.
• Demonstrate initiative, professionalism, adaptability, and problem-solving skills.
• Complete performance assessments and training milestones toward specialist roles.

Skills

English communication

Organizational skills

Time management

Adaptability

Education

Bachelor's degree in Business Administration, Management, Accounting, or a related field

Tools

Strata Master

Smata

PIQ

Stratamax

Job description

Job Summary

Jatro BPO is looking for a proactive and career-driven Management Development Associate who is eager to develop a strong foundation in business operations, client support, and process management within the Australian strata and property services industry. The role provides hands-on exposure across multiple departments, allowing trainees to develop practical skills, business knowledge, and professional capabilities for future specialist or leadership opportunities.

Key Responsibilities

• Undergo a structured training program with rotations across key BPO functions, including administrative support, property coordination, insurance processing, and client services.

• Support team leads and supervisors with daily administrative and operational tasks, including reports, documentation, task monitoring, and client-related requirements.

• Gain hands-on exposure to Australian strata management processes, offshore service delivery, and department-specific workflows.

• Learn and utilize company systems, tools, and software used in property and insurance administration, such as Strata Master, Smata, PIQ, and Stratamax.

• Assist with projects, data entry, research, documentation, and basic process analysis as assigned.

• Maintain accurate records of assigned tasks and provide regular progress updates to mentors or department heads.

• Demonstrate initiative, professionalism, adaptability, critical thinking, and problem-solving skills throughout the training program.

• Complete performance assessments and training milestones for consideration for future specialist or junior leadership opportunities.

Qualifications

• Bachelor’s degree in Business Administration, Management, Accounting, or a related field.

• Strong English communication skills, both written and verbal.

• Excellent organizational and time-management skills with strong attention to detail.

• Ability to adapt and perform effectively in a fast-paced, client-focused environment.

• Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook; Google Workspace experience is an advantage.

• Willing to work during Australian business hours.

• Willing to work onsite at our Sindalan or Telebastagan, City of San Fernando, Pampanga offices.

• Fresh graduates with college leadership experience, organizational involvement, or Latin Honors are encouraged to apply.

What We Offer

• Structured training and mentorship from experienced professionals.

• Clear career development and progression opportunities within Jatro BPO.

• Hands-on exposure to Australian strata and property management operations.

• Competitive compensation and government-mandated benefits.

• A supportive and collaborative work environment.

• Opportunity to develop skills across multiple business functions and prepare for future specialist or leadership roles.