Mall Operations Manager - Mall Department

Curefoods; Koronadal; On-site; PHP 600,000 - 900,000; Full time

Job summary

Curefoods is seeking a Mall Operations Manager for the Mall Department in the Philippines. You will oversee daily operations, maintenance, security, customer service, and tenant relations to ensure a safe, clean, and welcoming environment for shoppers and staff.

With 3+ years in retail or property operations and strong MS Office skills, you will lead day-to-day activities, optimize performance, and drive customer satisfaction across the mall.

Qualifications

• At least 3 years of retail, property, operations and customer service management experience.
• Knowledge of standard mall operations and customer service guidelines is required.
• Strong problem-solving and strategic thinking to supervise day-to-day mall operations.

Responsibilities

• Oversee daily mall operations including maintenance, security, and customer service.
• Maintain high standards of safety, cleanliness, and tenant relations.
• Drive operational performance and customer satisfaction for shoppers and tenants.

Skills

Customer service management

Operations management

Problem-solving

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Mall Operations Manager - Mall Department

Description

The Mall Operations Manager is responsible for overseeing the daily operations and all aspects of the mall, including maintenance, security, customer service, and tenant relations, run smoothly and efficiently. This role ensures that the mall provides a safe, clean, and enjoyable environment for shoppers, tenants, and employees while optimizing operational performance and customer satisfaction.

Qualifications

• At least 3 years of retail, property, operations, and customer service management experience
• Mustbe knowledgeable in standard mall operations and customer serviceguidelines, with strong problem-solving and strategic thinking tosupervise day-to-day mall operations
• Must be proficient in MS Office Applications such as Word, Excel and PowerPoint