Mall IT Senior Associate: POS & Systems Expert

ALI COMMERCIAL CENTER, INC.; Cebu City; On-site; PHP 391,000 - 614,000; Full time

Job summary

Ayala Malls in Cebu City is seeking a Mall IT Associate to support the administration, maintenance, and reliability of the mall’s IT systems, POS applications, and IT equipment. You will help ensure accurate POS reporting and assist merchants and corporate users with technical issues.

This role works with Mall Operations and Ayala Malls Group IT, helps prepare IT budgets, and oversees hardware and connectivity to ensure efficient, compliant, and well‑maintained mall IT operations.

Qualifications

• Bachelor's/College degree in Computer Science, Information Technology, Engineering or equivalent.
• 1–4 years experience in IT/POS or related field preferred.
• Knowledgeable in POS and hardware troubleshooting is preferred.
• Good communication skills and ability to multitask.

Responsibilities

• Administer POS applications and connections.
• Ensure accuracy and completeness of POS reports.
• Provide helpdesk support for merchants and corporate users.
• Maintain IT equipment and connectivity across mall operations.

Skills

POS troubleshooting

IT support

Budgeting

Reporting

Communication

Multitasking

Education

Bachelor's degree in CS/IT or related

Tools

POS Applications

IT Equipment

Networking basics

Job description

Ayala Malls in Cebu City is seeking a Mall IT Associate to support the administration, maintenance, and reliability of the mall’s IT systems, POS applications, and IT equipment. You will help ensure accurate POS reporting and assist merchants and corporate users with technical issues.

This role works with Mall Operations and Ayala Malls Group IT, helps prepare IT budgets, and oversees hardware and connectivity to ensure efficient, compliant, and well‑maintained mall IT operations.