Maintenance Scheduler & Liaison

Revaya; Philippines; On-site; PHP 391,000 - 580,000; Full time

Job summary

Revaya is seeking an organized and proactive Maintenance Coordinator to manage the scheduling and coordination of property maintenance services. This role serves as a key point of contact between customers, residents, property management teams, and maintenance technicians, ensuring service requests are properly scheduled, communicated, and tracked through completion.

The ideal candidate is detail-oriented, responsive, and service-driven, with strong communication skills and excellent

Qualifications

• 2+ years of experience in maintenance coordination, scheduling, property management, facilities, dispatch, or related fields.
• Experience with Jobber is strongly preferred.
• Excellent organizational and time-management skills with the ability to manage multiple appointments and service requests.

Responsibilities

• Coordinate and schedule maintenance requests and service appointments based on availability, urgency, and technician schedules.
• Communicate with customers, residents, property managers, and maintenance technicians regarding service requests and appointment details.
• Assign and dispatch maintenance work to the appropriate technicians.
• Maintain accurate scheduling and job information within Jobber.
• Monitor open work orders and follow up on outstanding or incomplete jobs.
• Communicate schedule changes, delays, and updates to the appropriate parties.
• Review incoming maintenance requests and ensure they contain the necessary information for technicians to complete the work.
• Coordinate follow-ups for recurring, incomplete, or additional maintenance needs.
• Maintain accurate records of service activity, appointments, communications, and job status.
• Prioritize urgent maintenance requests and escalated issues when necessary.
• Support the maintenance and operations team with general administrative and scheduling tasks as needed.

Skills

Maintenance coordination

Jobber experience

Time management

Communication skills

Attention to detail

Urgent prioritization

CRM & scheduling software

Independent work

Customer-focused

Team coordination

Tools

Jobber

Job description

Revaya is seeking an organized and proactive Maintenance Coordinator to manage the scheduling and coordination of property maintenance services. This role serves as a key point of contact between customers, residents, property management teams, and maintenance technicians, ensuring service requests are properly scheduled, communicated, and tracked through completion.

The ideal candidate is detail-oriented, responsive, and service-driven, with strong communication skills and excellent