Mailroom Assistant - BOH

JLL; Taguig; On-site; PHP 167,000 - 246,000; Full time

Job summary

JLL in Manila is seeking a Mailroom Assistant to manage daily mail and courier processing, ensuring timely distribution to departments and maintaining logs and systems for tracking. The role requires a high school diploma and basic computer skills, with the ability to lift up to 50 pounds and to work in a collaborative team environment.

You will support security and reception to keep operations running smoothly.

Qualifications

• High school diploma or an equivalent qualification.
• Exposure to mailroom operations, logistics, or administrative support is preferred.
• Ability to lift and carry packages up to 50 pounds regularly.
• Strong organization and attention to detail to maintain logs and tracking.
• Reliable, punctual, and able to work independently in a fast-paced environment.
• Basic computer skills and familiarity with tracking systems or databases.
• Good communication and teamwork skills for coordinating with multiple departments.

Responsibilities

• Sort, distribute, and deliver incoming mail, packages, and courier deliveries to designated departments and individuals throughout the facility
• Process outgoing mail and packages, including metering, weighing, preparing shipments, and coordinating with courier services
• Maintain accurate logs and tracking systems for all incoming and outgoing correspondence and deliveries
• Operate mailroom equipment including postage meters, scales, label printers, and sorting systems
• Manage inventory of mailroom supplies and packaging materials, placing orders as needed to maintain adequate stock levels
• Coordinate with building security and reception to ensure smooth delivery operations and proper handling of sensitive materials
• Respond to inquiries regarding mail delivery status and provide timely updates to internal teams
• Maintain a clean, organized, and secure mailroom environment in compliance with facility standards and safety protocols

Skills

Attention to detail

Strong organizational skills

Effective communication

Customer service mindset

Reliability and punctuality

Ability to multitask

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Outlook

Excel

Job description

What this job involves

As a Mailroom Assistant at JLL, you'll play a vital role in keeping our operations running smoothly behind the scenes. This position is all about ensuring timely and accurate mail and package processing, supporting our teams with efficient distribution services, and maintaining organized systems that keep our workplace functioning at its best. You'll be the reliable presence that ensures correspondence, deliveries, and internal communications flow seamlessly throughout the facility. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and this role provides a solid foundation for those looking to build their career in facilities management and corporate operations. You'll work in a collaborative environment where attention to detail, dependability, and a proactive approach make all the difference in supporting the broader organization.

What your day-to-day will look like

• Sort, distribute, and deliver incoming mail, packages, and courier deliveries to designated departments and individuals throughout the facility
• Process outgoing mail and packages, including metering, weighing, preparing shipments, and coordinating with courier services
• Maintain accurate logs and tracking systems for all incoming and outgoing correspondence and deliveries
• Operate mailroom equipment including postage meters, scales, label printers, and sorting systems
• Manage inventory of mailroom supplies and packaging materials, placing orders as needed to maintain adequate stock levels
• Coordinate with building security and reception to ensure smooth delivery operations and proper handling of sensitive materials
• Respond to inquiries regarding mail delivery status and provide timely updates to internal teams
• Maintain a clean, organized, and secure mailroom environment in compliance with facility standards and safety protocols

Required qualifications

• High school diploma or equivalent
• Previous experience in mailroom operations, logistics, or administrative support preferred
• Ability to lift and carry packages up to 50 pounds regularly throughout the workday
• Strong organizational skills with keen attention to detail and accuracy
• Reliable and punctual with a strong sense of responsibility
• Basic computer skills and familiarity with tracking systems or databases
• Effective communication skills and a customer service mindset when interacting with internal teams
• Ability to work independently while managing multiple tasks in a fast-paced environment

Preferred qualifications

• Experience operating postage meters and shipping software
• Knowledge of courier services, shipping procedures, and postal regulations
• Familiarity with Microsoft Office Suite, particularly Outlook and Excel
• Previous experience in a corporate or commercial real estate environment
• Certification in logistics coordination