Mailroom Assistant - BOH

Jones Lang LaSalle Incorporated; Taguig; On-site; PHP 223,000 - 324,000; Full time

Job summary

Jones Lang LaSalle (JLL) in Taguig, Philippines, is seeking a diligent Mailroom Operator to sort, distribute, and deliver mail and packages across the facility, and to maintain accurate logs and tracking.

The role requires a High school diploma or equivalent, prior mailroom or logistics experience, ability to lift up to 50 pounds, strong organization, communication, and customer service mindset, plus certification in logistics coordination. On-site position with emphasis on security and accuracy.

Qualifications

• High school diploma or equivalent.
• Experience in mailroom operations, logistics, or administrative support preferred.
• Ability to lift and carry packages up to 50 pounds regularly throughout the workday.
• Strong organizational skills with keen attention to detail and accuracy; reliable and punctual.
• Basic computer skills and familiarity with tracking systems or databases.
• Effective communication skills and a customer service mindset when interacting with internal teams.
• Ability to work independently while managing multiple tasks in a fast-paced environment.
• Certification in logistics coordination.

Responsibilities

• Sort, distribute, and deliver incoming mail, packages, and courier deliveries to designated departments and individuals throughout the facility.
• Process outgoing mail and packages, including metering, weighing, preparing shipments, and coordinating with courier services.
• Maintain logs and tracking systems for all incoming and outgoing correspondence and deliveries.
• Operate mailroom equipment including postage meters, scales, label printers, and sorting systems.
• Manage inventory of mailroom supplies and packaging materials, placing orders as needed to maintain stock levels.
• Coordinate with building security and reception to ensure smooth delivery operations and proper handling of sensitive materials.
• Respond to inquiries regarding mail delivery status and provide timely updates to internal teams.
• Maintain a clean, organized, and secure mailroom environment in compliance with facility standards and safety protocols.

Skills

Organizational skills

Attention to detail

Communication skills

Customer service mindset

Independent work

Multitasking

Education

High school diploma or equivalent

Certification in logistics coordination

Tools

Outlook

Excel

Postage meters

Shipping software

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

• Ensure timely and accurate mail and package processing, support teams with efficient distribution services, and maintain organized systems for workplace functioning.

What your day-to-day will look like

• Sort, distribute, and deliver incoming mail, packages, and courier deliveries to designated departments and individuals throughout the facility
• Process outgoing mail and packages, including metering, weighing, preparing shipments, and coordinating with courier services
• Maintain accurate logs and tracking systems for all incoming and outgoing correspondence and deliveries
• Operate mailroom equipment including postage meters, scales, label printers, and sorting systems
• Manage inventory of mailroom supplies and packaging materials, placing orders as needed to maintain adequate stock levels
• Coordinate with building security and reception to ensure smooth delivery operations and proper handling of sensitive materials
• Respond to inquiries regarding mail delivery status and provide timely updates to internal teams
• Maintain a clean, organized, and secure mailroom environment in compliance with facility standards and safety protocols

Required qualifications

• High school diploma or equivalent
• Previous experience in mailroom operations, logistics, or administrative support preferred
• Ability to lift and carry packages up to 50 pounds regularly throughout the workday
• Strong organizational skills with keen attention to detail and accuracyReliable and punctual with a strong sense of responsibility
• Basic computer skills and familiarity with tracking systems or databases
• Effective communication skills and a customer service mindset when interacting with internal teams
• Ability to work independently while managing multiple tasks in a fast-paced environment
• Certification in logistics coordination

Preferred qualifications

• Experience operating postage meters and shipping software
• Knowledge of courier services, shipping procedures, and postal regulations
• Familiarity with Microsoft Office Suite, particularly Outlook and Excel
• Previous experience in a corporate or commercial real estate environment

Location: On-site – Taguig, Philippines

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.