Mactan Cebu | CSR | 2K Signing Bonus + 10K 90 Days Completion Bonus

Nezda Technologies, Inc.; Cebu City; On-site; PHP 223,000 - 614,000; Full time

Benefits offered by this job

Signing bonus

Completion bonus

Monthly incentives up to 55k PHP

Job summary

Nezda Technologies, Inc. is hiring a Customer Service Representative for an on-site role in Mactan Cebu. Start date is ASAP, handling Telco customer inquiries with opportunities to upsell products and services while working a night shift.

The package includes a 2,000 signing bonus, a 10,000 90-days completion bonus, and monthly incentives up to 55,000. This position targets candidates with BPO experience and a background in telco accounts.

Qualifications

• Minimum 6 months cumulative BPO experience
• Willing to work night shift
• Experience with Telco accounts is a plus

Responsibilities

• Handle customer inquiries and concerns
• Provide soft selling and upsell of products and services, including phone products and subscriptions

Skills

Customer service

Communication

Upselling

Education

High School Graduate or SHS Graduate

Job description

Mactan Cebu | Customer Service Representative | 2,000 Signing Bonus + 10,000 (90 Days - Completion Bonus)

Start Date: ASAP
Account: Telco CSR

Work Setup: Full Onsite | Mactan Lapu Lapu Cebu | Night Shift

Salary Package & Perks:

[2,000 Signing Bonus + 10,000 90 Days Completion Bonus + upto 55,000 Monthly Incentives

• 6 months - 23 months BPO experience - 20,200 Package + 20% Night Diff

• 24 months and above BPO experience - 25,200 Package + 20% Night Diff

Key responsibilities

• Handle customer inquiries and concerns

• Provide soft selling and upselling of products and services, including phone products and subscriptions

About you

• High School Graduate or SHS Graduate

• Minimum 6 months cumulative BPO experience

• Relevant experience may include Telco accounts