Luxury Store Sales Supervisor

RUSTAN COMMERCIAL CORPORATION; Makati; On-site; PHP 450,000 - 750,000; Full time

Job summary

Rustan Commercial Corporation is seeking a Luxury Store Supervisor in Metro Manila to lead luxury retail operations in Makati or Mandaluyong.

The role centers on achieving monthly sales targets, handling customer complaints, and delivering Legendary Customer Service through effective selling techniques and client segmentation.

Qualifications

• Minimum education: College graduate.
• Experience in retail, especially luxury goods or high-end brands, is preferred.
• Ability to engage with customers, listen actively, and convey information clearly and persuasively.
• Commitment to providing an exceptional customer experience and building client relationships.
• Experience in people management with a focus on team development and performance.

Responsibilities

• Achieve and exceed monthly sales targets.
• Handle customer complaints effectively and professionally.
• Execute the Principles of Selling, customer segmentation, and Legendary Customer Service.
• Serve as Brand Ambassador to enhance the overall customer experience and drive retail success.
• Willing to work in Makati or Mandaluyong and lead store operations.

Skills

Customer engagement

Active listening

Clear communication

Relationship building

People management

Education

College degree

Job description

As a Luxury Store Supervisor, your primary responsibility is to achieve and exceed monthly sales targets and handling customer complaints. This is accomplished through the effective execution of the Principles of Selling, customer segmentation and delivering exceptional Legendary Customer Service. Your role as the Brand Ambassador is crucial in enhancing the overall customer experience and contributing to the success of the retail operation.

Job Specifications:

• Minimum Education: College graduate

• Previous experience in retail, particularly in luxury goods or high-end brands, is recommended

• Must have the ability to engage with customers, listen actively, and convey information clearly and persuasively.

• Must be committed to providing an exceptional customer experience and building relationships with clients.

• Previous experience in people management with a focus on team development and performance

• Willing to work in Makati or Mandaluyong