Luxury Housekeeping Supervisor — Pre-Opening Leader

Mandarin Oriental Hotel Group Limited; Manila; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Learning & Development

MOstay

Colleague Wellness

Job summary

Mandarin Oriental Makati invites an experienced Housekeeping Supervisor to lead daily operations in a luxury pre-opening hotel. You will oversee guest rooms, suites, and public areas, ensuring flawless cleanliness and presentation in line with MO standards.

In this pre-opening role, you will train and coach the team, participate in mock operations, coordinate with Front Office and other departments, and help prepare for a seamless opening in Manila, delivering exceptional guest experiences.

Qualifications

• Diploma or degree in Hospitality Management or related field.
• 2–4 years of housekeeping operations experience in a luxury hotel.
• Pre-opening experience is preferred.
• Strong attention to detail and organizational skills.
• Good communication and interpersonal abilities.

Responsibilities

• Supervise daily cleaning and servicing of guest rooms, suites, and public areas.
• Ensure areas meet luxury standards of cleanliness, hygiene, and presentation.
• Coordinate with Front Office for arrivals and departures.
• Support room setups, mock-ups, and snagging for opening.
• Provide coaching, training, and guidance to the team.
• Maintain safety, hygiene, and brand standards.

Skills

Leadership

Team management

Attention to detail

Communication skills

Organizational skills

Problem solving

Education

Diploma or Bachelor’s degree in Hospitality Management or related field

Job description

Mandarin Oriental Makati invites an experienced Housekeeping Supervisor to lead daily operations in a luxury pre-opening hotel. You will oversee guest rooms, suites, and public areas, ensuring flawless cleanliness and presentation in line with MO standards.

In this pre-opening role, you will train and coach the team, participate in mock operations, coordinate with Front Office and other departments, and help prepare for a seamless opening in Manila, delivering exceptional guest experiences.