Luxury Hotel Laundry Supervisor (Pre-Opening)

Mandarin Oriental Hotel Group Limited; Manila; On-site; PHP 335,000 - 558,000; Full time

Benefits offered by this job

MOstay

Health benefits

Training programs

Job summary

Mandarin Oriental Hotel Group Makati is preparing a premier luxury property and inviting applications for a Laundry Supervisor to lead a pre-opening team. You will establish procedures, train staff, and ensure readiness for top-tier laundry operations in a five-star environment.

In this role, you will oversee guest laundry, uniforms, and linen, guide Attendants and Pressers, and coordinate with Housekeeping and other departments to uphold flawless service standards in a fast-paced setting.

Qualifications

• Diploma or Bachelor’s degree in Hospitality Management or related field preferred.
• Minimum 3–5 years’ experience in laundry operations in a hotel environment (luxury preferred).
• Previous supervisory experience required; pre-opening experience is an advantage.
• Strong knowledge of laundry processes, equipment, and fabric care.
• Leadership and team supervision skills; strong organizational abilities.

Responsibilities

• Supervise daily laundry operations, including washing, drying, ironing, folding, and distribution.
• Ensure proper handling of guest laundry, uniforms, and hotel linen.
• Monitor workflow and productivity to meet timelines and standards.
• Ensure timely delivery of clean linen to all departments.
• Participate in setting up laundry facilities, SOPs and training.

Skills

Leadership

Team supervision

Communication

Time management

Attention to detail

Education

Diploma or Bachelor in Hospitality Management

Tools

Laundry machinery

Job description

Mandarin Oriental Hotel Group Makati is preparing a premier luxury property and inviting applications for a Laundry Supervisor to lead a pre-opening team. You will establish procedures, train staff, and ensure readiness for top-tier laundry operations in a five-star environment.

In this role, you will oversee guest laundry, uniforms, and linen, guide Attendants and Pressers, and coordinate with Housekeeping and other departments to uphold flawless service standards in a fast-paced setting.