Logistics Support Specialist (Part-time)

Adaca; Taguig; Remote; PHP 167,000 - 190,000; Part time

Job summary

Adaca is seeking a part-time Logistics Support Specialist to join its operations team in Manila. You’ll be the key contact for keeping shipments moving and informing customers, coordinating with carriers and partners to ensure timely delivery.

The role is part-time (4–5 hours/day, Mon–Fri) with flexible scheduling within 7:00 AM–4:00 PM Manila time and operates under an independent contractor arrangement. Remote work is allowed and prior logistics/customer service experience is a plus.

Qualifications

• Strong communication skills — comfortable making and receiving calls.
• Organised and proactive, with an eye for detail.
• Experience in logistics, customer service, or a coordination role is advantageous.
• Ability to manage multiple active shipments simultaneously.

Responsibilities

• Shipment Coordination: Follow up on active shipments to ensure timely delivery and resolve delays.
• Customer Communication: Contact customers to provide status updates and gather feedback.
• Internal Reporting: Collate and report on feedback to operations and update accounts on shipment status.

Skills

Clear communication

Organized

Time management

Phone & email communication

Job description

Things to know before applying:

• You must have your own work equipment
• You are able to work remotely
• This is a part-time role requiring 4–5 working hours per day, Monday to Friday, with flexible scheduling within the 7:00 AM to 4:00 PM Manila time window.
• You can work under independent contractor arrangement
• Experience working with clients/companies outside PH is an advantage
• Only candidates who meet the requirements will be contacted
• You can start ASAP
• Pay Range: 15k-17k

Job Description:

We are seeking a part-time Logistics Support Specialist to join an operations team. Working closely with the Head of Operations, you’ll be the key contact point for keeping shipments moving and customers informed. This is a coordination-focused role that keeps the back-office running smoothly.

Key Responsibilities:

Shipment Coordination

• Follow up on active shipments to ensure timely delivery and resolve any delays
• Liaise with carriers and logistics partners via phone and email

Customer Communication

• Contact customers to provide status updates and gather feedback

Internal Reporting

• Collate and report on feedback to the operations team
• Update the accounts team with current shipment status to support accurate billing

Qualifications:

• Strong communication skills — comfortable making and receiving calls
• Organised and proactive, with an eye for detail
• Experience in logistics, customer service, or a coordination role is advantageous
• Ability to manage multiple active shipments simultaneously
• Available to work 4–5 hours per day, Monday to Friday

Tech Stack requirements:

Communication

• Phone
• Email

Hiring Process:

• Phone screening
• Behavioral Interview
• Client interview

About Adaca:

Adaca was founded in 2015 to assist Australian companies in their software development initiatives. Over the past 10 years, we have successfully built and scaled a distributed team across Australia and the Philippines to over 100 staff. Now, we are entering a whole new era of artificial intelligence. Our authentic, values-led approach has allowed us to attract and retain magnificent people. Adaca operates a high-performance core team with a network of customer-facing people who have catalysed our growth. This emphasises the value that each individual holds in influencing the growth of the business.