Logistics Operations Specialist - Freight & Tracking

Task-Wise Va Consultancy Inc.; Camarines Norte; On-site; PHP 279,000 - 390,600; Full time

Job summary

A logistics consultancy firm based in Philippines seeks a Customer Support Account specialist for Machship. This role involves supporting daily freight and consignment operations, ensuring accurate tracking, and managing communications. Essential qualifications include experience in logistics and proficiency in systems like Machship. Strong organizational skills and attention to detail are critical for this role, making it a dynamic position within a fast-paced logistics environment.

Qualifications

• Experience in logistics, freight coordination, or transport operations.
• Familiarity with shipment management systems.
• Strong organisational skills and attention to detail.

Responsibilities

• Rebook and manage daily pickup schedules across multiple carriers.
• Track and manage consignments within logistics platforms.
• Monitor shipment status and maintain internal tracking tools.
• Review completion dates and carrier performance.
• Manage inbound communications via email and ticketing systems.
• Escalate operational concerns to stakeholders.

Skills

Logistics coordination

Communication skills

Problem-solving skills

Organisational skills

Time management

Tools

Machship

Twinship

Airtable

HubSpot

Job description

A logistics consultancy firm based in Philippines seeks a Customer Support Account specialist for Machship. This role involves supporting daily freight and consignment operations, ensuring accurate tracking, and managing communications. Essential qualifications include experience in logistics and proficiency in systems like Machship. Strong organizational skills and attention to detail are critical for this role, making it a dynamic position within a fast-paced logistics environment.